Job Overview
As a Banking Consultant, you will provide exceptional levels of sales and service support to customers through face-to-face interaction and inbound & outbound calls with Everyday Banking enquiries, account openings, and processes while balancing team, customer, risk, and performance outcomes.
You will be part of a team that values digital empowerment & digital fluency; we help customers transition to a more convenient banking experience by giving them confidence in using digital banking options.
* Deliver customer-obsessed service that drives customer satisfaction and first call resolution