Overview
Brisbane. Do you want to work in the Australian aviation industry? Join Australia's leading inflight catering and retail partner. Award winning. Global brand. Market leader. At dnata catering & retail, the sky's truly the limit! Want to know more about dnata? Watch a short video here: https://www.youtube.com/watch?v=Xqf4mvwm3E0
Do you have strong airside experience, exceptional driving skills, a good understanding of customer service standards and a passion for training others? We're looking for a hands-on leader who is ready to take the next step and support the development of our Customer Delivery team.
This is an exciting opportunity for a motivated Driver Trainer to join our Customer Delivery team in Brisbane. You'll play a key role in shaping team capability, ensuring safe operations and supporting the delivery of high-quality service to our airline partners.
What you'll be doing in this training focused role
* Supervise, train and induct workers to airline customer, Airport Authority and dnata catering & retail standards and procedures.
* Deliver high-quality on-the-job training, coaching and induction for new staff
* Provide assistance and assessment of annual refresher training for existing staff
* Ensure team members have the required authorities to drive airside
* Undertake airside assessments to ensure ongoing high performance, productivity and safety standards
* Complete performance assessments and provide constructive feedback
* Lead by example and perform all the duties of a Leading Hand or Driver when required.
* Perform administrative and reporting duties as required
* Follows up on any discrepancies and ensures all flight deliveries are correct
* Manage administrative and reporting requirements, including system updates and communication tasks.
What You'll Bring To This Role
* Strong leadership, decision making and organisational skills
* Previous training experience (would be desired, or willingness to obtain Train the Trainer qualifications)
* A hands-on, lead-from-the-front approach
* Effective verbal and written communication skills – including report writing
* Ability to apply for and hold a valid ASIC (Aviation Security Identity Card) and ADA (Airside Driver Authority)
* A valid MR (or higher) licence
* First Aid Certificate would be an advantage
* Flexibility to work a rotating roster across a 24-hour, 7 day per week operation
* A clean Police Record and Australia Border Force – Fit and Proper Person check (mandatory)
What's in it for you?
* Be part of a close knit and dedicated team that is committed to safety.
* Competitive pay rates and generous penalty rates.
* 5 weeks annual leave.
* Free onsite parking, meals, and uniforms.
* Free and confidential Employee Assistance Program (EAP) available 24/7.
* Career development and progression, coupled with national relocation opportunities.
* Discounts at hundreds of retailers, novated leasing, discounted health insurance and wellbeing resources including online exercise classes.
Your Prospective Employer
Part of the Emirates Group, we are Australia's largest inflight catering and retail partner. Chosen by many of the world's top airlines for our award-winning meals and outstanding service, we operate 13 catering facilities across 10 cities, employ over 4,000 people, produce over 47 million meals, and service over 252 thousand flights each year.
Does this role sound perfect for you? If so, we want to hear from you! Click the link below and upload your resume to start on the journey of joining the dnata catering & retail team as a Customer Delivery Driver.
https://dnatacatering.expr3ss.com/home
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