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Administration coordinator

Melbourne
The Royal Children's Hospital
Posted: 12 April
Offer description

Allied Health Administration Coordinator

The Royal Children's Hospital (RCH) is a cornerstone member of the Melbourne Children's Campus, partnering with Murdoch Children's Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children's Hospital Foundation. RCH has cared for children and young people of Victoria for more than 150 years, providing a full range of paediatrics and adolescent health services plus tertiary and quaternary care for critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other Australian states and overseas.

Employee Benefits

* Excellent employee benefits including salary packaging
* Friendly and supportive team environment
* Permanent Full Time – 80 hours per fortnight (Mon‐Fri 8:30am–5:00pm)

About The Role

This is a Permanent Full Time position at 1.0 EFT/80 hours per fortnight within the Allied Health Administration department. The role is a specialised administrative position focused on delivering high‐quality customer service and quality standards, supporting Head of Departments and clinicians, managing patient workflow, reporting data, and coordinating team activities to align with organisational strategy and values.

What You'll Achieve

* Actively manage assigned portfolio and coordinate administrative activities and workqueues
* Work closely with the Administration team to ensure they are up to date with process and procedure relevant to your portfolio
* Maintain quality standards through active participation in regular audits, quality checks, and responding to feedback
* Identify any perceived risks in line with operational and financial challenges and bring them to the attention of the Manager Administration, Allied Health as necessary
* Initiate and promote improvements by sharing information and identifying areas of opportunity to enhance administrative service‐related processes

Classification for this position will range from AO21 – AO25 (base salary $66,761.68 to $73,811.92 per annum, plus superannuation).

Your Skills And Experience

* Ability to develop and maintain positive working relationships at all levels and collaborate to ensure smooth team operation
* Previous experience in a similar administrative role, preferably in an outpatient clinic setting
* Strong organisational and time‐management skills, prioritising tasks, working flexibly and meeting deadlines with competing priorities
* Strong customer service focus and commitment, with demonstrated ability to relate to people from diverse backgrounds
* Proactive approach to process improvement and problem resolution

About Allied Health Administration Team

The Allied Health Administration team supports the Allied Health directorate by managing administrative functions that enable efficient patient flow. As an Administration Coordinator you will work closely with the Allied Health departments supporting your assigned portfolio and contribute to delivering high‐quality, safe and timely care to patients.

What We Offer

* Salary Packaging – Increase your take home pay!
* Parkville location, close to public transport
* Retail and food outlets, including a convenience store

Other Requirements

* Current National Criminal Record Check, or willingness to obtain
* Valid Working with Children Check
* Current NDIS Worker Screening Check, or willingness to obtain
* Compliance with RCHs "Staff Immunisation – Prevention of Vaccine‐Preventable Diseases" procedure

EEO & Workplace Information

RCH is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world‐class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city. We also provide staff benefits such as discounted staff parking, salary packaging, and an award‐winning health and wellbeing program.

RCH is committed to a diverse and inclusive workforce and encourages applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members of the LGBTQI community, and people with disability.

As a requirement of employment you will be vaccinated against influenza annually for Category A and B roles, compliant with public health orders, unless you have an accepted medical exemption. You will also be required to provide your Australian Government Immunisation History Statement. Compliance with any direction regarding vaccination or immunity to other diseases is also required. Offers of employment are conditional on successful completion of background checks including reference checks.

Contact

For more information about this position, please contact Carmel Italiano, Manager, Allied Health Administration PH: 9345 9300.

Applications close 17 April 2026.

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