We are seeking an experienced Field Service Engineer to support the installation, commissioning, maintenance, and troubleshooting of large power capacity motors and generators at customer sites. This role plays a critical part in ensuring equipment reliability, operational excellence, and customer satisfaction across onshore and offshore locations.
Key Responsibilities
Customer & Field Service Execution
* Serve as the main on-site technical point of contact for customers.
* Deliver maintenance, repair, refurbishment, commissioning, and troubleshooting services.
* Build strong customer relationships and handle technical discussions at peer and senior management levels.
Equipment Coverage
* Large power motors and generators (1 MW to 50 MW).
* Induction Motors, Synchronous Motors.
* Turbine Generators.
Commissioning & Site Services
* Pre‐commissioning and commissioning activities, including setup, testing, and performance verification.
* Field troubleshooting, fault diagnosis, and corrective actions.
* Service overhauls and major maintenance interventions.
Testing & Inspection
* Electrical testing: insulation resistance, polarization index, winding resistance, and related diagnostics.
* On‐site parts replacement, testing, and validation.
Problem Solving & Technical Leadership
* Identify technical issues and perform root cause analysis.
* Propose and implement corrective and preventive actions.
* Provide on‐site technical guidance, supervision, and customer training.
Service Readiness & Coordination
* Prepare material and tooling lists for service execution.
* Ensure availability and quality of parts and equipment.
* Coordinate with internal teams including engineering, quality, and sales.
Documentation & Reporting
* Accurately document all site activities and service reports.
* Complete safety updates, installation checklists, and commissioning documentation.
* Support quality teams with failure analysis and trend identification.
* Provide timely reporting to management on safety, project status, and technical risks.
* Act as technical authority supporting bids, proposals, and service opportunities.
Safety, Quality & Compliance
* Execute all work in strict compliance with EHS policies and site‐specific safety rules.
* Promote a strong safety culture and continuous improvement mindset.
* Ensure personal accountability for quality of work and operational excellence.
Required Qualifications & Experience
* Bachelor's or Master's degree in Electrical Engineering or a related discipline.
* Proven hands‐on experience with motors and generators, preferably in field service environments.
* Strong knowledge of rotating equipment diagnostics and maintenance practices.
* Proficiency with service management systems, digital tools, and reporting platforms.
* Willingness and ability to travel extensively (90 % +), including offshore and marine environments.
* Comfortable working aboard vessels and remaining offshore for defined durations.
* Excellent problem‐solving and analytical skills.
* Strong customer engagement and communication abilities.
* Ability to work independently within defined operational frameworks.
* Capable of making sound technical decisions in moderately complex scenarios.
* High level of professionalism, ethics, and accountability.
Additional Information
* Relocation assistance provided: No.
* This is a remote position.
* Travel requirement: over 90 % of the time, both domestically and internationally, often including offshore and marine situations.
Other Details
* Seniority level: Mid‐Senior level.
* Employment type: Full‐time.
* Job function: Information Technology.
* Industry: Electric Power Generation.
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