Senior Bookseller | Duty Team Leader | Pacific Fair
QBD Books - Pacific Fair Shopping Centre, Broadbeach, QLD
QBD Books values service, people, innovation, resourcefulness, initiative and teamwork.
QBD Booksellers are goal focused and results driven and strive to exceed targets through sales confidence and exceptional service.
QBD Booksellers are people's-people who endeavour to forge lasting relationships in an enjoyable working environment.
QBD Booksellers enjoy on the job training, generous discounts and incentives, and genuine opportunities for advancement throughout the company.
Senior Booksellers | Duty Team Leaders have strong communication skills, are results driven, with a passion for reading and the ability to share this passion with our customers.
Full-Time Senior Booksellers work 38 hours per week on a Sunday - Thursday fixed roster.
In your new role you will:
* Champion and coach the sales team to consistently achieve set sales targets and KPIs.
* Support the Head Bookseller | Team Leader in all areas of sales, store operation and developing and maintaining a customer focused team who deliver exceptional customer service.
* Champion new education and debtor account sales and maintain relationships with existing account holders through cold calling, Book Drives and supported networking.
* Maintain stock integrity with guidance from the buying and operations teams.
* Present a visually appealing store in line with merchandising guides and promotional instruction.
* Maintain strong communication and working relationships with store and operations teams.
* Champion a safe, supportive and growth culture in store.
This is a fantastic opportunity to join the largest and fastest growing Australian owned and operated Bookseller. If you have a professional attitude and would like to be rewarded for your effort, please apply by submitting a resume and cover letter detailing your relevant experience and your passion for people, selling and reading.
Please note that due to the expected high demand for this role, only complete applications will be considered and only successful candidates will be contacted for an interview.
Your application will include the following questions:
* Have you worked in a role where you were responsible for stock control?
* Do you have experience in a sales role?
* Do you have customer service experience?
* Which of the following statements best describes your right to work in Australia?
* How many years of people management experience do you have?
* Do you have experience working towards targets and KPIs?
* How many years' experience do you have as a Sales Role?
* Do you have visual merchandising experience?
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