Company Description
Join us at Accor, where life pulses with passion!
As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable, and impactful experiences for our customers, colleagues, and for the planet.
Who are we?
Ibis Adelaide opened in mid-2014, making a significant wave in the market as a unique economy product with strong aesthetic appeal and an understanding of the needs of the guest. We pride ourselves on consistently smashing guest and employee engagement targets and sustaining our strong and stable team to ensure we are future-focused and continue kicking goals.
Hospitality is a work of heart,
Join us and become a Heartist.
Job Description
Our Assistant Managers are critical to delivering seamless service throughout the hotel. Some of the key responsibilities are:
* Leading the guest experience at check-in and check-out
* Proactively seeking feedback from guests and resolving any issues to high satisfaction
* Coaching and supporting team members
* Ensuring safety and security standards are achieved in the hotel consistently
* Driving Loyalty members experience and onboarding
* Providing support across other departments as required
Qualifications
To achieve this, you will require:
* Experience in Hotel Front Office as an Assistant/Duty Manager or Team Leader
* Computer literacy with experience in Opera Cloud or similar PMS, Microsoft Word and Outlook
* Current and Valid First Aid and CPR Certificate
* Hold RP Badge and Responsible Service of Alcohol valid in South Australia
* Availability to work varied shifts from early mornings to late evenings, including weekends and Public Holidays as per business demands
Additional Information
What is in it for you:
* ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide
* Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-paced, virtual webinars, face-to-face)
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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