We are seeking a skilled and organised individual to join our team as an Optical Assistant.
This is a dynamic role that offers opportunities for advancement within the practice, as you develop your knowledge and skills.
Key Responsibilities
* Provide administrative support by greeting patients, scheduling appointments, and answering phone calls in a professional manner.
* Select eyewear suitable for patients' needs, assist with measurements, and educate customers on lens designs and spectacle adjustments.
* Offer exceptional customer service to build strong relationships with clients and drive business growth.
Required Skills and Attributes
* High-level computer literacy skills, including proficiency in software applications relevant to the optical industry.
* Excellent organisational skills, with the ability to prioritise tasks and manage time effectively.
* Strategic planning and scheduling skills, with the ability to anticipate and respond to changing circumstances.
* Exceptional communication skills, both verbal and written, with the ability to engage with patients and colleagues at all levels.
* Critical thinking skills, with the ability to analyse problems and develop innovative solutions.
* Detail-oriented, with a keen eye for accuracy and precision in all aspects of the role.
* A genuine interest in sales and customer relations, with a passion for building strong relationships with clients.
* A creative and fashion-conscious approach to selecting eyewear, with the ability to identify trends and make informed recommendations.
Benefits
In this role, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities.
You will be part of a close-knit team, working closely with optometrists, dispensers, and other optical assistants to deliver excellent patient care and outcomes.
This is an exciting opportunity to take your career to the next level, with opportunities for advancement and professional growth.