Do you have reservations and accommodation booking experience and looking for a new challenge?
* Exciting opportunity with a community focused not for profit
* Commencing early January 2026
* $38ph + super
* Blend of administration & customer service will keep you busy and challenged
* 12 Week assignment with scope extension
* Rockhampton Location
about the organisation
people2people is proud to partner with a respected community-focused, not-for-profit organisation currently seeking a dedicated and customer-centric Reservations & Accommodation Coordinator. This role is integral to delivering exceptional support services and ensuring a seamless experience for their valued guests.
about the role
Based in Rockhampton, this busy and varied role will see you working 8:30am – 5pm Monday to Friday responsible for:
* Managing Reception
* Working with incoming reservations and bookings
* Meeting & greeting guests and coordinating all their transport requirements to and from appointments
* Assisting guests with requests
* Coordinating maintenance and service requests
* Processing accommodation invoices, administrative requisitions, petty cash and incoming donations
* Ensuring all consumables are stocked
* Assisting with administration support
* Handling any incoming enquiries
* Liaising with housekeeping team
selection criteria
* Previous Reception, Reservations, Guest Services or Administration experience
* Hospitality experience highly advantageous
* Computer literacy – MS Office Suite
* Strong communication and interpersonal skills
* Ability to empathise and manage communications in a sensitive manner
* Ability to work autonomously with strong time management and coordination skills
* Understanding of basic accounting
the benefits
* Not for profit – community driven organisation
* Opportunity to use your strong guest reservations skills
* Busy and varied role
* Opportunity to interact with a diverse range of clients and customers
* To start Jan 2026
If you believe you have the skills, experience and passion to take up this temporary challenge commencing January 2026 please APPLY NOW. Should you have any further queries in relation to the opportunity, please call Melanie Hammond on for a confidential discussion.
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.