Job Opportunity
We are seeking a highly skilled and customer-focused administrative professional to join our organization.
The ideal candidate will possess excellent communication skills in both verbal and written English, with a good understanding of purchasing processes and general retail operations.
They will be highly motivated and results-driven, with outstanding customer service and teamwork skills. The role requires flexibility across working hours, including weekends, public holidays, and late night shifts.
Key Responsibilities
* Provide exceptional customer service and respond to customer queries and complaints in a timely and professional manner.
* Assist with general administrative tasks, such as filing, creditors, debtors, banking, reconciling, and ad-hoc duties.
* Work effectively in a team environment and contribute to achieving business objectives.
* Develop and maintain strong relationships with customers, colleagues, and other stakeholders.
Required Skills and Qualifications
* Excellent communication and interpersonal skills.
* Highly organized and able to prioritize workload effectively.
* Competent computer skills, including proficiency in Excel and Word.
* Ability to work with minimal supervision and make quick decisions when necessary.
* Flexibility and willingness to learn and take on new challenges.
What We Offer
* Generous staff discounts and recognition for good performance.
* A positive and supportive work environment that encourages career progression and professional development.
* Opportunities for growth and advancement within the organization.