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Digital innovation specialist - human-centred design

Brisbane
beBee Careers
Design
Posted: 10 July
Offer description

About you

We are looking for graduates who embody a willingness to learn and possess a good attitude. Our ideal candidates will contribute significantly to the Queensland Government, playing a crucial role in shaping projects, programs, initiatives, and ongoing business that aim to keep Queensland communities safe, healthy, happy, and prospering.

We welcome candidates from diverse disciplines with a Bachelor's, Graduate Certificate, or Master's degree in fields such as:

* Information technology, cloud computing, cyber security, computer science, data analytics, robotics, telecommunications, information management, mathematics
* Business, marketing, procurement
* Project management, law, creative industries
* Web and multimedia design, user experience design.

Remuneration and Career Growth

As a Digital graduate, you will enjoy numerous benefits, including:

* A competitive starting salary of $76.2K per annum
* Up to 12.75% employer superannuation contribution
* 17.5% annual leave loading
* Flexible work arrangements
* Generous leave entitlements
* Salary packaging options
* A diverse and inclusive workplace
* Programs that support a healthy work environment
* A structured two-year leadership development program
* Opportunities for mentoring, networking, and career progression.

Career Progression

Our graduates have demonstrated remarkable growth within the organization, with many leaping up to $22k or more within the 2-year program or after completing it. In fact, 87% of our grads stay on to be employed by the Queensland Government post-program.

What You'll Be Doing

Human-centred design (HCD) is an approach to problem-solving that prioritizes people's needs throughout the process. For the government, these people are the citizens of Queensland. HCD involves collaboration at every stage – from gathering insights to exploring ideas through testing and refining solutions, and evaluating their effectiveness. As an HCD graduate, you will assist agencies in integrating and uplifting HCD project planning, training activities, and implementation of HCD solutions.

Responsibilities

Your responsibilities may include:

* Assisting team members in developing high-quality standards for a whole-of-government HCD approach
* Conducting research into HCD best practices to inform the design of HCD tools, guides, and training offerings
* Completing research to assist in creating Queensland Government-specific HCD case studies to build awareness and capability
* Participating in service design workshops for user experiences in responsive web, apps, or other digital interfaces
* Translating ideas and concepts into user flows, mock-up prototypes, and style guides
* Organizing events to support a capability uplift in HCD for staff across the Queensland Public Sector
* Coordinating HCD training courses, including planning, enrolments, promotion, setup, surveying participants, collating, and reporting data
* SUPPORTING HCD PROJECTS INCLUDING PLANNING, STAKEHOLDER ENGAGEMENT SESSIONS, AND IDEA DEVELOPMENT
* Contributing to and representing the team with a positive and professional working culture across government and within industry networks
* Communicating with key stakeholders regarding HCD initiatives to reach mutually successful outcomes
* Creating content for social media and news channels.

Ideal Candidates

We seek candidates who possess:

* A high level of interpersonal and liaison skills
* Empathy and the ability to be innovative and deliver ideas
* Strong organizational skills and problem-solving skills
* The ability to analyze and collate information
* Effective communication and time management skills
* Strong project management skills and the ability to produce detailed and accurate work, including high-level writing skills.

Technical Skills and Qualifications

You should have a solid understanding of:

* HCD methodologies and modern research techniques
* Government writing styles
* Agile working approach
* Research forums and information sharing

Your degree may be in design thinking, UX, information management, user-centred design, law, business, and Information technology.

Eligibility and Application

The Queensland Government welcomes applications from a diverse range of people, including women, people with disability, Aboriginal and Torres Strait Islander peoples, the LGBTIQA+ community, people from culturally and linguistically diverse backgrounds, and mature-age Queenslanders. We encourage all qualified individuals to apply, regardless of their background or qualifications. The program is pleased to announce that international students living in Australia with unrestricted working rights under the Commonwealth Law are also eligible to apply.

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