Posted: 03/10/2025
Closing Date: 31/10/2025
Job Type: Permanent - Full Time
Location: Head Office - Collingwood
Job Category: Banking and Financial Services
Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks.
As Head of Transformation Delivery, you’ll lead the delivery of Bank Australia’s key merger and transformation programs, driving transparency, consistency and efficiency across digital, technical and operational initiatives. You’ll oversee a portfolio of projects, ensuring delivery to scope, time and budget, while embedding best-practice approaches and maturing the bank’s transformation capability. Working in a matrix environment, you’ll support delivery strategy development, resource planning and business case alignment, while investing in the growth of a high-performing team across program delivery, analysis, testing and technical enablement.
Why join us
- We have big plans to become Australia’s leading purpose-driven bank.
- As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, balancing profit and purpose.
- Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
- We offer adaptable working options, competitive salary and 14% super.
- Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
- We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
- We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
- We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
- We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation.
What you will be doing
- Lead delivery of the bank’s merger program of work to integrate our two brand’s technology stacks
- Lead delivery of the bank’s strategic transformation portfolio across digital, technical and operational programs
- Develop and embed best-practice approaches to improve consistency, transparency and efficiency in project delivery
- Work with the Enterprise Governance team to ensure robust reporting to Executive and Board, and support solid governance
- Collaborate with stakeholders to build a pipeline of transformation projects aligned to strategic objectives
- Provide leadership and support to program and project managers across planning, documentation and vendor engagement
- Build and manage capabilities across Project Management, Business Analysis, and Enterprise Delivery
- Ensure adherence to internal policies, regulatory requirements and risk management practices
- Monitor progress and reporting across all programs to support informed decision-making
- Manage relationships with internal stakeholders and external technology partners to ensure successful delivery
- Oversee handover of project deliverables to business units to ensure benefits are realised
- Coach and supervise delivery teams, securing contract and project-specific resources as needed.
What you will bring
- Extensive experience delivering complex projects across digital, technology, enterprise systems and operations
- Strong experience leading transformation and/or program teams in a senior capacity
- Proven ability to manage multiple projects and drive strategic change initiatives
- Robust stakeholder engagement and relationship-building skills across all levels
- Expertise in Agile and Waterfall methodologies, with formal project management qualifications (e.g. PMP, PRINCE2, ITIL)
- Skilled in developing program, project and resource plans with advanced Microsoft Office capabilities
- Excellent communication, analytical thinking and problem-solving skills
- Collaborative leadership style with a focus on coaching and team development
- Tertiary qualifications in project management, IT, business or related field (highly regarded)
- Experience in banking or customer-owned financial services (desirable)
- Willingness to travel regionally and interstate as required
- Commitment to Bank Australia’s purpose, values, and B Corp ethos.
By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.
Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.
📌 Head of Transformation Delivery
🏢 Bank Australia
📍 Collingwood