Resident Manager Couple Opportunity
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As a Resident Manager couple, you will be responsible for overseeing the day-to-day operations of our hospitality, facility management, and tourism facilities. This is an ideal opportunity for a motivated duo who can work seamlessly together to ensure exceptional service delivery, operational efficiency, and a positive experience for residents and guests alike.
The successful candidate will share responsibility for the smooth running of the property, ensuring high standards of customer service, operational excellence, and financial performance. You will oversee daily operations, manage staff, budgets, maintenance schedules, and compliance requirements.
Key Responsibilities:
* Oversee the daily operations of hospitality, facility management, and tourism services
* Manage staff, budgets, maintenance schedules, and compliance requirements
* Deliver high standards of customer service, ensuring resident and guest satisfaction
* Recruit, train, and manage hospitality and facility management teams
* Develop and implement strategies to improve operational efficiency and profitability
* Prepare and manage budgets, financial reporting, and business planning
* Liaise with residents, body corporate representatives, suppliers, and industry partners
* Ensure compliance with all relevant laws, regulations, and industry standards
Requirements:
* Extensive management experience in hospitality, facility management, and/or tourism
* Proven ability to achieve operational excellence and drive financial performance
* Strong leadership and team management skills
* Exceptional customer service skills with the ability to build strong relationships
* Financial management, budgeting, and reporting expertise
* Sound problem-solving and decision-making skills
* Excellent communication and interpersonal abilities
* At least one partner licensed under the Real Estate and Business Agents Act 1978 (WA)
Benefits:
* A competitive salary package
* On-site accommodation
* Opportunities for career growth and professional development
* A collaborative, supportive, and people-focused company culture
About Us:
Our organization values its people and strives to provide a rewarding and supportive work environment. We are committed to delivering exceptional customer experiences, promoting sustainable growth, and creating a positive impact in the communities we serve.