**Job description**:
**$44p/h - $50p/h Plus Super**
**12-month contract with possible extension**
**Phillip location**
Join a Federal Government Agency as a Group Program Support Officer to play a part in the lives and wellbeing of current and former serving Veterans and their families.
The Group Program Support Officer (GPSO) assists the Group Program Coordinator in the delivery of the region's group program schedule. The GPSO manages the administrative and practical coordination of group programs. This will involve liaising with internal clinical and community engagement team staff, national communications staff, group program attendees, facilitators, and external service providers including venue coordinators and caterers.
The Group Program Support Officer is part of the Clinical Support Team providing the front line of customer service for clients who may be facing significant or complex challenges. The GPSO may be allocated additional core functions to assist the region in meeting high volume of clinical support work. This may include office management or other service delivery support activities.
In accordance with the principles of workplace diversity, Work Health and Safety, participative work practices, APS values and APS Employment Principles the Group Program Support Officer will:
- Group Programs
- Manage all aspects of events operations through financial, contract and resource management activities.
- Assist the Group Program Coordinator with recruitment, on boarding and induction of Group Program Facilitators.
- Coordinate the region's marketing and promotional activities in collaboration with the National Communications Team.
- In Centre Counselling Support:
- Deliver a professional, efficient and welcoming reception service.
- Counsellor support: diary management, room bookings, administrative support.
- Clinical Support
- Assist the Operations Coordinator in the management of the centre's property, resources, stationery and IT requirements.
**To be successful you will have**:
- Experience working within the Australian Public Services in an administrative role, supporting projects.
- The ability to respond to people's needs in ways that enable the development of trust.
- Solid organisational skills with proven experience in managing projects.
- Previous experience in procurement and contract management would be highly desirable.
- ** Australian Citizenship is compulsory.**
**To apply**
Note: You may be required to provide evidence of your COVID-19 vaccination status.
📌 Aps4 Program Support Officer
🏢 DFP Recruitment Services
📍 Canberra