We are seeking a highly skilled Business Operations Specialist to join our team.
About the Role:
* This is a 2-year fixed term full-time position that requires adaptability and strong organizational skills.
The successful candidate will be responsible for managing the reception area, ensuring only authorized individuals are present in the office premises. They will also act as the first point of contact for internal and external queries, including phone and email. Additionally, they will report security incidents and task outcomes to the leadership team, fulfill service requests efficiently, and answer employee queries, guiding them to relevant resources.
Key Responsibilities:
1. Manage Reception Area: Ensure only authorized individuals are present in the office premises.
2. First Point of Contact: Act as the first point of contact for internal and external queries, including phone and email.
3. Reporting Security Incidents: Report security incidents and task outcomes to the leadership team.
4. Fulfill Service Requests: Fulfill service requests efficiently and answer employee queries, guiding them to relevant resources.
5. Process Uniform and PPE Orders: Process uniform and PPE orders, employee exits, and manage scheduling and invoicing for Employee Services.
6. Administrative Support: Collaborate with department coordinators and business support officers to provide administrative support across all business units.
7. Confidential Documentation: Handle confidential documentation and information with discretion.
8. Escort Assistance: Provide escort assistance for visitors and contractors attending site.
9. Maintain Company Stationery Supplies: Monitor and maintain company stationery supplies.
10. Purchase Requisitions: Generate purchase requisitions using IFS software.
11. Intranet Pages and SharePoint: Maintain intranet pages and SharePoint.
Requirements:
* Adaptability: Adaptability to changing priorities and tasks.
* Minimal Supervision: Ability to work with minimal supervision.
* Knowledge of Administrative Practices: Knowledge of administrative practices and procedures.
* Strong Customer Service Skills: Strong customer service skills.
* Highly Developed Organizational and Time Management Skills: Highly developed organizational and time management skills.
* Ability to Work Under Pressure: Ability to work under pressure and make judgments about competing priorities.
* Proficiency in Microsoft Office Suite: Proficiency in Microsoft Office suite, including Outlook, Excel, Word, and PowerPoint.
* Task Management: Ability to manage and coordinate tasks with limited supervision.
* Excellent MS Office Experience: Excellent MS Office experience and high-level IT user skills.
Benefits:
* Diverse Perspectives: We believe in the power of diverse perspectives and welcome applications from all backgrounds.
About You:
This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.