Tyre Team Goulburn is a well-established and locally trusted tyre and mechanical workshop, proudly serving the Goulburn community with top-quality service and expert advice. We offer a full range of tyre and mechanical services, including wheel alignments, logbook servicing, suspension work, brake repairs, and more. With a strong focus on customer satisfaction and a reputation for reliability, we're a fast-paced, friendly team committed to keeping our customers safely on the road.
About the Role
In this role, you'll deliver an exceptional customer experience by advising customers on their vehicle needs, while also leading, mentoring, and collaborating with the team to drive business growth and performance.
Day-to-day tasks would include.
* Customer service and advising
* Sales
* Bookings
* Allocating jobs
* Supervising of staff (Workshop)
* Providing mentoring and feedback to staff
* Building relationships (staff, customers and suppliers)
* Optimising business operations and sales
Requirements
* Minimum 2 years' experience as an Assistant Store Manager (preferred) or sales/service advisor
* Background in mechanical work, tyre fitting, or wheel alignments
* Strong face-to-face customer service skills
* Proven leadership and team management abilities
* Experience in the tyre or automotive industry is essential
* Excellent time management, problem-solving, and prioritisation skills
* Clear and confident communication skills
* Computer literacy
* Current and valid driver's license
Benefits
Competitive Salary – Based on experience, with regular performance reviews
Monthly Incentives & Bonuses – Earn more for meeting business targets
Company Vehicle & Fuel – Fully maintained company car with fuel included for work use
Career Progression – Opportunities to grow within a successful and expanding business
Training & Development – Access to industry-recognised training and ongoing support
Staff Discounts – On tyres, servicing, and mechanical repairs
No Saturday Work – Enjoy your weekends with a Monday to Friday schedule
Work-Life Balance – Stable hours and a supportive, team-oriented environment
Job Security – Join a trusted, well-established local business
If you're self-motivated, thrive in a fast-paced environment, and are ready to join a really good team environment then Apply today.