Customer Service Coordinator
We are seeking a highly motivated and experienced Customer Service Coordinator to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment and provide exceptional customer service.
About the Role
The Customer Service Coordinator will be responsible for providing high-quality customer service to internal and external clients, responding to queries and complaints in a timely and professional manner. You will also be responsible for maintaining accurate records, coordinating events and activities, and ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities
* Provide exceptional customer service to internal and external clients via phone, email and in-person
* Respond to queries and complaints in a timely and professional manner
* Maintain accurate records of client interactions and correspondence
* Coordinate events and activities as required
* Ensure that all tasks are completed efficiently and effectively
Requirements
To be successful in this role, you will need to have:
* A strong understanding of customer service principles and practices
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* High level of accuracy and attention to detail
* Ability to maintain confidentiality and handle sensitive information
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
How to Apply
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.