About Our Retail Team
Job Description
We are seeking a Customer-Oriented Sales Assistant to join our retail team. As a key member of our store, you will be responsible for creating an exciting shopping experience for customers of all ages.
You will work closely with your team to achieve individual and store sales targets, while providing exceptional customer service and ensuring the store is well-organised.
A Day in the Life
* Provide a unique and joyful experience for every customer that reflects the Smiggle brand.
* Collaborate with your team to drive sales growth and achieve individual targets.
* Assist with stock management and ensure the store remains well-presented and organised at all times.
* Help create visually appealing visual merchandising displays and promotions.
* Maintain a high level of knowledge about products and services, enabling effective sales conversations with customers.
Requirements
* Experience in customer service, with a focus on delivering outstanding experiences.
* Confidence in approaching, connecting with, and selling to customers.
* Integrity and a commitment to doing things the right way.
* A solutions-focused attitude, ready to tackle challenges with enthusiasm.
Benefits
* 50% staff discount on Smiggle products.
* In-store coaching and comprehensive training plans.
* Opportunities for career development and advancement.
* Sales-based incentives and rewards.
* Access to our Employee Assistance Program for wellbeing and mental health support.
* Gift Cards for referring successful top talent through our Employee Referral Program.
About Us
Smiggle is a popular destination for fun, colourful, and trendy products for kids of all ages. With stores across Australia and globally, we offer a wide range of products, from backpacks and drink bottles to gift packs and key rings.
We strive to create a safe and enjoyable shopping environment for all our customers and employees.