Sales and Customer Experience Professional
We are seeking a skilled Sales and Customer Experience Professional to join our team. In this role, you will be responsible for delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes.
Main Responsibilities:
* Provide an exceptional customer experience through great service, excellent product knowledge, and a seamless point of sale transaction.
* Stay up-to-date with the latest products by utilizing available tools and sharing that knowledge with customers.
* Contribute to the smooth operations of the store through effective management of stock and loss prevention.
* Maintain visual merchandising and ensure the store is visually presented in accordance with brand standards.
* Livesthe Country Road values, collaborating with your store team to deliver results.
Required Skills and Qualifications:
* A true passion for fashion with exceptional customer service skills.
* Proactive with good problem-solving skills.
* Natural optimism and helpful enthusiasm in everything you do.
* Flexibility to work weekends and late trading hours according to business needs and peak trade periods.
* Embodying the Country Road Group can-do attitude and demonstrating CRG's passion for its brands and customer-obsessed culture.
Benefits:
* Be part of an established and trusted iconic Australian brand.
* Reward and recognition through generous employee discounts across all of our Brands.
* A genuine and open high-performing culture who have fun and celebrate success.
* Opportunity to become involved in our Corporate Social Responsibility program, supporting our community partnerships.
About Us:
Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.
Recognised as a leading responsible retailer, Country Road supports local partnerships with Australian farmers, manufacturers, and First Nations communities.
The brand champions industry-leading initiatives, such as scientifically verifying fibre origin and targeting best practice store design.
Country Road is committed to embedding sustainability into its business, improving traceability through its supply chain, and maintaining responsible sourcing strategies for key raw materials.
From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.
Country Road Group is an equal opportunity employer, committed to providing a working environment that embraces and values diversity and inclusion.