About the role
The primary purpose of this role is to lead the integration design and implementation between customers/hospitals online ordering system and Lifeblood's order management system. The aim is to automate the creation of customer orders in the system therefore eliminating the requirement for the order to be manually entered which will lead to efficiencies in the order management process.
Manage the evaluation of Lifeblood's Order Management System options and provide a recommendation and lead the business case definition, start-up, and execution of the Order Management System project.
A key component of the role will be managing both internal and external stakeholders along with the project team to ensure the project is delivered on time within budget and meets the business requirements/objectives and that system testing, documentation and end user training is managed in accordance with Lifeblood quality standards.
The role will also lead and support other projects within the smart supply chain program as required.
What we are looking for
* Demonstrated experience in implementing and/or integrating customer order management systems, to automate the receiving of orders from customers
* Demonstrated experience in implementing, and using customer service order management systems
* Demonstrated project management experience across supply chain and logistics systems
* Demonstrated experience in implementing ERP systems
* Proven experience in completing impact assessments including process, technology, people, and infrastructure
* Tertiary qualifications or equivalent experience in Supply Chain, Logistics, IT Systems, Project Management, or a related discipline
* Significant experience in Supply Chain and Logistics operations
* Proven track record of managing change
* Demonstrated experience in dealing with tight timeframes
* Outstanding analytical, influencing and written skills
* Excellent interpersonal and diplomatic skills with the ability to balance and respond to conflicting priorities from internal and external stakeholders
* Demonstrated commitment to safety
What we offer
12-month fixed-term full-time contract rotating between WFH and our Melbourne Processing Centre. Lifeblood is proud to accommodate flexible working and we are open to conversations around what this means to you.
Location: West Melbourne, VIC, AU 3003 | Company: Australian Red Cross Lifeblood
Compensation: $145k - $165k + Superannuation + Salary Packaging (depending on experience)
Thrive in a diverse culture that cares for your wellbeing
We're a diverse and inclusive bunch. We're proud to foster an environment where all people can come together to achieve their very best. Whether it's workplace safety or work/life balance, we look after our employees' varying needs. As part of the Lifeblood team, you'll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more.
Excited about this opportunity? Apply now and discover life-giving possibilities.
Next steps
When it comes to recruitment we like to move fast, this means we progress suitable candidates through the hiring process as soon as we can.
We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. You'll hear from us with an outcome after your application has been reviewed and assessed.
If selected, you'll be required to complete a few background checks and we'll help you through this process.
If you require any adjustments during the recruitment process, please let us know.
For further details on this position, please contact Tayler on Please note we cannot accept applications via email so please apply online
This vacancy is being managed directly by Lifeblood's Talent Engagement team. We won't accept candidates from external recruitment agencies on this occasion.
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