Optus is a leading telecommunications company that delivers more than 11 million services every day across mobile, broadband and digital solutions. As a key player in the industry, we are committed to providing exceptional customer service and innovative solutions to our clients.
Job Summary
The role of Retail Consultant involves delivering customer service excellence powered by optimism and curiosity. The successful candidate will be responsible for sharing knowledge about Optus's tech products and services in an easy-to-understand way, providing personalized solutions and product expertise, and collaborating with colleagues to create a welcoming haven for customers.
Key Skills
* Sales Superpower: Ability to hit sales targets.
* Tech Explorer: Stay up-to-date on the latest tech trends.
* Problem-Solving Pro: Help customers find solutions to challenges.
* Team Spirit: Thrive in a collaborative, customer-focused environment.
What's In It For You?
* Competitive remuneration package including employee discounts.
* Paid Connected Day each year to focus on culture, family, health, community or personal interests.
* Inclusive paid parental leave (up to 14 weeks).
* Direct development and build future-ready skills with Optus U micro-credentials.
* Free access to counseling and support services 24/7.
* Flexible rosters for work-life balance.
This role is perfect for those who value diversity, inclusion and belonging. We welcome individual differences and encourage applications from all backgrounds.