Join to apply for the Social Media & Community Manager role at Fireflies.ai
Fireflies.ai is the #1 AI teammate for meetings, trusted by over 20 million people across more than 500,000 organizations. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting.
At Fireflies.ai, we’re building a community of people who love AI productivity tools and share our story online.
What You’ll Do
- Manage and grow Fireflies’ presence across LinkedIn, X, Instagram, YouTube, and emerging platforms.
- Plan and execute social media calendars that balance education, storytelling, and brand recall.
- Engage with users — respond to mentions, comments, and community posts to keep conversations active and authentic.
- Collaborate with design, product, and content teams to produce engaging campaigns.
- Monitor social trends and jump in on relevant conversations in real time.
- Analyze performance metrics, track engagement, and share insights to optimize content strategy.
- Partner with the influencer marketer to align creator campaigns with overall brand messaging.
- Share community insights and social data to guide influencer strategy.
- Repurpose creator content across Fireflies’ social channels and help amplify key campaigns.
What We’re Looking For
- 3–5 years of experience in social media management or community marketing, preferably in a Tech/SaaS environment.
- Strong grasp of online culture, platform trends, and what drives engagement.
- Excellent writing instincts and visual storytelling sense.
- Bonus: you’ve been a content creator yourself or have strong on‑camera presence — comfortable recording short videos or hosting community moments.
- Analytical and creative — able to blend performance insights with storytelling.
- Organized, proactive, and able to juggle multiple initiatives with ownership.
Values That Are Important To Us
- Great communicator and culture maintainer.
- Data‑driven and customer‑focused.
- Value fast & incremental engineering cycles.
- Maintain design excellence and minimize complexity.
- Measure results & automate when possible.
- Continuous improvement: get 10% better at something every week.
- Internal compass and take accountability & initiative.
- Overcommunication, candid feedback, and a results‑driven culture.
Perks And Perks
- Competitive compensation
- Work remotely anywhere in your respective country
- Ability to move laterally within a team and grow rapidly
- Paid time off and flexible leave policy
- No boss culture
- Flexible working hours
- LGBTQ+ friendly
- Company offsites
- Tech reimbursements
About Us
Fireflies.ai is revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top‑tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world‑class, global‑first team, and we dogfood our product to do so.
We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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