$85,000 – $90,000 per year + super + bonus
We are seeking a highly organised, analytical, technically savvy hands‐on individual to be a Product Operations & Data Specialist to support the Head of Product in delivering Bellbird's product governance, data integrity, and lifecycle management frameworks.
This role is critical to ensuring accurate, controlled, and compliant product data across all systems, with strong documentation, reporting discipline, and product launch readiness for e‐commerce. You will play a hands‐on role in maintaining the foundations that enable confident decision‐making across Product, Sales, Marketing, Supply Chain, and Compliance. You will also be hands‐on with the product in setting up product displays for conferences, showroom, photography, quality control testing & training
Key Performance Indicators
Product Information & Content
Source and accurately record product master data within Maropost Commerce Cloud (Neto) and ensure synchronisation into other operating systems (DEAR, website & internal libraries) with supplier information, product attributes, safety & maintenance information, marketing collateral, etc
Create and maintain product codes, write clear, original and commercially focused product descriptions and select and link the relevant supplier images (lifestyle & studio)
Follow defined content and product information standards
Maintain & strengthen product data to ensure its integrity. Identify and resolve errors, inconsistencies or missing information
Support product onboarding into the system throughout the full product lifecycle
Product Governance & Systems
Maintain a structured framework of processes, policies, and controls to manage a product throughout its entire lifecycle systematically.
Ensure that products align with company strategy, meet identified customer needs, comply with regulations, and minimise risks.
Collect, validate, cleanse, reconcile, and maintain data from multiple sources to support trusted reporting and insights
Maintain strong data discipline, version control, and audit‐ready documentation standards
Reporting
Prepare and distribute daily, weekly, monthly, and ad‐hoc product and performance reports in line with agreed reporting cadences
Maintain reporting templates, dashboards, schedules, and documentation to support governance, consistency, and repeatability
Conduct data quality checks and exception reporting, escalating risks or discrepancies early
Support the Head of Product by translating complex data into clear, structured outputs for supplier reviews, product comparisons, product performance, competitor reviews, customer projects, etc
Website & Marketing
Maintain category sequencing and online product accuracy
Check for and identify errors in product data and representation on the website and in marketing material, and resolve inconsistencies or missing information
Flag product alternatives/substitutions for use on the website and remove deleted products
Assist the Head of Product & Marketing Manager with product selection and set‐up for product launches, conferences, showroom displays, training, promotions, etc
Product Lifestyle & Category Support
Communicate with suppliers to source accurate and timely product information through a cadence of annual supplier range reviews
Coordinate samples, assets, testing documentation, and approvals aligned to product development timelines
Assist with competitor benchmarking, research, and market analysis to support category decisions
Prepare structured product handover packs to enable Sales, Marketing, Customer Service, and Supply Chain before the launch of a new range.
Prepare, maintain, and version‐control quality assurance, testing, and compliance documentation, installation instructions, Safety Data Sheets, and compliance certificates
Record non‐conformances and support corrective actions with suppliers under the guidance of the Head of Product
Ensure documentation and product data support internal governance reviews, audits, and regulatory requirements
Continuous Improvement & Capability Building
Identify opportunities to improve product data workflows, automate repeatable tasks, and strengthen reporting reliability
Respond to internal data and reporting queries with clear, accurate, and well‐structured information
Build understanding of Bellbird's key product metrics, performance measures, and operating rhythms
Actively contribute to a collaborative, accountable, and high‐performing product team and wider team culture through transparent and effective communication and accountability towards actionable outcomes
Skills & experience
3+ years of experience in e‐commerce, data analytics, and product management environments is essential
Exceptional attention to detail and a structured, methodical working style with experience in maintaining templates, documentation, and repeatable reporting processes
Analytical capability - you work confidently with data, ability to provide insights in product performance
High technology proficiency (Advanced Excel, AI, and Google)
Strong document control, version management, and data governance discipline
Strong commercial acumen
Confident written and verbal communication skills, with an interest in product content, supplier engagement and the ability to work in a collaborative team environment
Ability to manage multiple priorities while maintaining accuracy and control
Australian work authorisation is required for this position
Experience with ERP systems (Maropost/Neto, DEAR, or similar) &/or maintaining a PIM &/or E‐commerce system
Exposure to reporting, dashboards, or product performance metrics, using ZOHO or custom analytics software
Experience managing digital assets (images, 2D/3D files)
Familiarity with quality, testing, or systemisation and compliance documentation
Interest in Early Education products
Qualifications
Tertiary qualification in Business, Commerce, Digital, Data Systems, IT or similar is desirable but not essential
Why this role matters
We are a team with a mission to provide high‐quality & innovative resources & furniture that support and inspire educators to create engaging environments to spark curiosity, creativity & imagination in a child's early years, as we believe that every child deserves to be their best self.
We are an Australian family‐owned and operated essential business with strong values in Family, Play, Partnership, Quality, Sustainability, Safety & Philanthropy. We provide a high standard of customer service with a desire to go that extra mile over the phone and via our website. We have proudly been servicing Early Education for nearly 40 years, with our head office based in South‐East Melbourne. As a member of the team, you will make a difference!
This role underpins Bellbird's ability to scale confidently, manage risk, and make informed product decisions. You'll be a key contributor to the systems, data, and governance frameworks that enable high‐quality product outcomes across the business.
Team culture
You'll be part of a collaborative, high‐performing team that values accuracy, curiosity, accountability, and continuous improvement, with strong support for learning, development, and capability building.
You'll be rewarded:
Full‐time or School hours permanent role with the ability to do some work from home
Team profit share bonus every 6 months
You will be an integral part of a growing family business in a vitally important, essential and growing industry.
Be involved in a passionate & supportive team that is committed to the success of you, the business, the educator and the child.
Team lunches & great team functions throughout the year plus 40% staff discount on fantastic products.
A vibrant and busy company with a strong team culture that values growth, input & learning.
Ability to work close to home in a fun light‐filled environment.
Plus Enjoy your Birthday as a day off on Us!!!
Unlock job insights
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a Data Specialist?
* Do you have experience using Microsoft Excel?
* Have you completed a qualification in business?
* What's your expected annual base salary?
* How many years' experience do you have as a product specialist?
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