Job Opportunity:
We are seeking a highly skilled and detail-oriented Accounts Manager to join our team. As a key member of our finance department, you will be responsible for managing patient accounts, ensuring accurate billing and efficient debt collection.
About the Role:
* Manage patient accounts across multiple disciplines, including creation and issue of patient estimates, generation of invoices, receipting and debt collection
* Communicate treatment fee structures and respond to patient account enquiries in a timely and friendly manner
* Provide support to clinicians by informing patients about the billing system and funding mechanisms of Medicare and private health funds
* Ensure effective debtors management in line with company policies and procedures
* Collaborate with the multidisciplinary team to achieve team objectives and work outcomes
Your Skills and Qualifications:
* Medical accounts processing skills, including knowledge of Medicare, DVA, and private health funds
* Experience using clinical administration systems and MS Office, particularly Excel
* Flexible and motivated individual with strong organisational skills
* Demonstrated understanding of customer service principles and ability to provide excellent service in a healthcare environment
* Excellent communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders
* Strong time management and multi-tasking skills
* Proven experience working independently and collaboratively in a team environment
Why This Role?
This is an excellent opportunity to work in a dynamic team environment, utilizing your skills and expertise to deliver high-quality results. If you have a passion for delivering exceptional customer service and are looking for a new challenge, please consider applying for this role.