About the role
Mater Hospital Brisbane has an internal opportunity for a proactive and customer-focused Administration Officer to join Queensland Centre of Excellence in Intellectual Disability and Autism Health (QCEIDAH) on a full-time basis. This role will be a maximum term contract of 12 weeks commencing March 2026.
The Administration Officer will support, plan, organise and implement efficient and effective administration systems for the Queensland Centre of Excellence Intellectual Disability and Autism Health (QCEIDAH). This position will be the first point of call for people with a lived experience of intellectual disability, those on the autism spectrum, their families and carers, staff and visitors and will be integral in promoting a high standard of patient care consistent with the Mater values. Previous experience working in healthcare administration is required.
The Queensland Centre of Excellence in Intellectual Disability and Autism Health (QCEIDAH) aims to improve the health and wellbeing of people with intellectual and developmental disability across the life span through clinic, research, and education.
Salary range: $ $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits
What you'll be doing
Providing reception/ telephone service with strong customer focus to people with a lived experience, and visitors ensuring effective communication between various sections within the hospital and the wider health and disability sector.
* Ability to appropriately manage interactions with families and carers who may be under significant amounts of stress
* Work in outpatient setting to finalise OPD clinic, including rebooking, confirming and billing
* Carrying out administrative functions such as photocopying, filing, mail, etc
* Recording information using hospital information technology
* Maintain office processes using various information systems to ensure the recording and filing of various documentation and information
* Telephone / email / correspondence screening
* Complete administration processes required for NDIS for allied health clinics including billing and use of Docusign
* Calendar maintenance including room bookings and scheduling team meetings
* Furniture / equipment / stationery ordering through Mater systems
* Assist with accurate data entry using electronic systems and databases
* Arrange meetings and prepare agendas and minutes for all centre meeting
* Comply with and adhere to Mater Health Services policies, procedures, standards and legislation relevant to the role and work area
About you
Previous demonstrated experience in administrative support in a healthcare setting is compulsory. You will also meet the below criteria:
* Excellent customer service, communication and interpersonal skills
* High level administration skills
* Ability to maintain confidentiality when dealing with patient information
* Ability to work both independently and cooperatively as a team member
* Reliable, adaptable, punctual and flexible
* High level of Microsoft office experience and use including excel, word and outlook.
* Experience with database management.
* Proficient keyboard/data entry skills and knowledge of Microsoft suite of software
* Previous experience in window based patient information systems is desirable
* An understanding of medical terminology and/or health care systems
Why join us?
Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education, fundraising & philanthropy and research — and it's our people who make the difference.
We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
* Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
* Grow your career with access to industry-leading training and professional development through Mater Education
* Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
* Access a range of health and wellbeing services with a corporate discount on private health insurance
* Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
* Stay active with unlimited access to discounted gyms via the Fitness Passport program
* Convenient, discounted on-site parking
* Enjoy great food with reduced prices at our campus cafés and coffee spots
* Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team
Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER
Applications close on Thursday 5th February 2026. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.
For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.