Position Title:
General / Operations Manager
Reports to:
Artistic Director
Hours:
Part time (3 or 4 days per week) – must include Tues-Thurs in office, with flexible hours required for activities and events
Location:
Bardon, Brisbane, Qld
Terms of Employment:
Two-year contract subject to a three-month probationary review
Base Salary:
subject to negotiation
Commencing:
Mid-January 2026
Organisation Background
Voices of Birralee (VoB) is a not-for-profit choral organisation based in Brisbane, Australia, offering multiple choirs across age-ranges, delivering strong artistic and educational outcomes. The General Manager will join an organisation with a strong reputation, vibrant membership, and growing programmatic ambition.
Position Purpose
The General/Operations Manager (GOM) is responsible for the day-to-day operational, administrative, financial and governance functions of the organisation, ensuring that all choir activities and events are supported by efficient systems, sound contracts, compliant governance, and effective stakeholder relationships. The GOM will work collaboratively with the Artistic Director, Executive Committee, admin team, artistic staff, volunteers and external hirers to enable Voices of Birralee to deliver its mission and strategic objectives.
Key Accountabilities
Leadership
• Collaborate closely with the Artistic Director and Executive Committee to deliver the organisation's artistic vision and implement the Strategic Plan
• Manage relationships with statutory authorities (e.g. ATO, ACNC, Department of Child Safety), including ensuring compliance, preparing funding applications, business plans, and annual reports.
• Manage the admin and events team members and volunteers ensuring respectful, clear communication to enable goals to be met.
Event and Activity Management
• Develop and maintain the annual event calendar (rehearsals, concerts, tours, workshops, hirer bookings) in consultation with the Artistic Director
• Secure venues for rehearsals, projects, events, and performances across all choirs
• For each event, prepare a detailed "to-do" list (pre-event tasks, event budgets, event day logistics, post-event wrap-up) and monitor progress.+ lead the doing/delivering?
• Oversee front of house and venue logistics, ticketing/hirer arrangements, marketing/communications (in partnership with VoB marketing staff/volunteers).
• Post‐event review: compile event costs and revenues, ensure all invoices paid/received, collate feedback, document and share lessons-learnt with stakeholders (internal + external).
Organisational Management
• Oversee the organisation's daily operations to ensure efficient and effective performance, working collaboratively with the operations team to deliver results.
• Ensure compliance with all regulatory, legal, duty of care, and WHS obligations, liaising with legal advisers, insurance brokers, accountants and auditors as required.
• Supervise the preparation and execution of contracts for staff and guest artists.
• Oversee the negotiation of fees and contracts with partners, sponsors, and suppliers for facilities, services, and resources.
• Manage the lease agreement with the local council for VoB rehearsal/office space – ensure compliance with terms, schedule rental payments, monitor use, liaise with council officers.
• Manage negotiations with external hirers of the VoB venue – framing hire agreements, setting rates, scheduling hires, preparing invoices, ensuring venue conditions, liaising with hirers through SpacetoCo.
• Liase with other tenants of the Purtell Park community to continue the positive relationships between all stake holders.
Governance
• Provide administrative and governance support to the Executive Committee as required.
• Oversee risk management, governance, and compliance across all organisational activities.
Finance
• Ensure the smooth and transparent financial management of the organisation.
• Work collaboratively with the Treasurer and Artistic Director to develop the annual operations budget; track actuals against budget and flag variances.
• Oversee the financial management of assigned projects and events, identifying creative and practical solutions to any budgetary constraints.
Human Resources
• In partnership with the Artistic Director, manage and support the administrative team to ensure the effective operation of the organisation.
• Oversee staff induction and performance management processes, to ensure staff and structure align with the organisation's strategic goals.
• Maintain and keep up-to-date policies and procedures to ensure best practice and compliance.
Development
• Work with the Executive Committee and volunteers to build and maintain relationships with members, sponsors and donors, achieving development revenue targets.
• Oversee all fundraising events and initiatives to ensure successful outcomes.
• Oversee the redevelopment and maintenance of the organisation's website to ensure ongoing relevance and effectiveness.
Tour Management
• Research and arrange travel logistics, including flights, accommodation, rehearsal, and performance venues for tours.
• Collaborate with the artistic team to plan, coordinate, and execute all tour logistics—both predeparture and on-tour when required.
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Performance Measures
The GOM's performance will be assessed annually against key metrics such as:
• Timely execution of operational tasks (contracts, invoices, venue hire)
• Adherence to budget and cash-flow forecasts
• Accuracy and timeliness of governance and compliance deliverables
• Smooth delivery of event logistics (no major issues on concert days, positive stakeholder feedback)
• Effective management of venue lease and hirer relationships (e.g., high hire utilisation rate, minimal conflict)
• Maintenance of insurance and risk frameworks without interruption
• Positive working relationships with the Executive Committee, Artistic Director, contractors, volunteers and external stakeholders.
Relationships & Accountability
• The GOM will serve as the principal operations lead of VoB and will be accountable for ensuring the administrative/operational infrastructure supports the artistic mission and strategic goals set by the Executive Committee.
• The GOM will coordinate closely with the Artistic Director to ensure that rehearsal & performance logistics align with artistic timelines.
Additional Information
• Some travel may be required (to venues, hire sites, council offices).
• The role requires flexibility of hours – concert weekends and occasional evening commitments may be necessary though these will be known and/or communicated well in advance.
• As a youth arts organisation, a child-safe working environment is paramount; the GOM must hold or be willing to obtain valid working with children clearance, and abide by VoB's child-safety policies.
• A current driver's licence is desirable.
• Applicants may be required to hold a nationally accredited First Aid certificate.
• This PD may be reviewed annually or as required by the Executive Committee to reflect changes in organisational scale, strategy, priorities or funding.
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Essential Skills & Experience:
• Demonstrated experience in leadership/management, preferably in the arts or not-for-profit sector.
• Exceptional organisational skills and a keen eye for detail.
• Strong communication and relationship management abilities.
• Ability to juggle multiple projects, prioritise tasks, and meet deadlines.
• Financial management skills, including experience with budgeting and tracking of expenses.
• Knowledge of event risk management and compliance.
• Capacity to show initiative and work flexibly, incorporating out of office hours' work (ie. nights and weekends) where required, with time in lieu provided where out of office hours' work is performed.
• Proficiency in Microsoft Office Suite.
• Ability to hold Working with Children Blue Card.
• A strong team focus and on achieving outcomes through collaboration.
• Adherence to policies, procedures and code of conduct which set the standards of behaviour, actions and decisions expected from VoB staff and volunteers.
Desirable Skills:
• Experience in the performing arts or choral sector.
• Familiarity with grant writing, fundraising, and sponsorship.
• Experience with ticketing platforms and audience engagement strategies.
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This is your chance to join a vibrant team, contributing to meaningful events that foster young talent and celebrate the arts. If you have a passion for management and the performing arts, we want to hear from you
An optional online information session will be held on Tuesday 2 December at 5.30pm for anyone wishing to learn more about the role. Please email the Artistic Director ) for the link to this session.
To apply, please send your resume and a cover letter addressing the Essential Skills and Experience and your salary expectations to Paul Holley OAM, Artistic Director, at
Applications close 12.00pm Monday 8 December, 2025.
For more information about Voices of Birralee, visit our website:
Voices of Birralee is an equal opportunity employer. We encourage applications from all backgrounds and are committed to providing a safe and inclusive environment.