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Job Function: Customer Management
Job Sub Function: Technical Field Service
Job Category: Professional
All Job Posting Locations: AU024 Scoresby
Job Description: Great Place to Work Certified - 2024Competitive salary package, flexible work practices, award winning benefitsRole based in Melbourne, VictoriaTHE OPPORTUNITY J&J MedTech Surgical Vision is seeking a dynamic Clinical Specialist to join our team and make an immediate impact across Victoria. This pivotal role offers the opportunity to provide crucial in-theatre support and forge strong partnerships with leading Ophthalmologists specializing in Phacoemulsification. This challenging position promises a diverse and engaging work environment, where each day brings new opportunities to innovate and excel. Your expertise will be instrumental in driving the adoption of our advanced surgical solutions.
Join us in revolutionizing ophthalmic care and advancing patient outcomes. If you thrive in a fast-paced, high-impact role and are passionate about medical technology, we want to hear from you.
RESPONSIBILITIES Provide accurate information and training regarding phacoemulsification products and their use to Ophthalmologists, Registrars, surgical and nursing staff.Provide first-class service and seamless support to customers including training, stock management and surgical support.Assist in the promotion of safe and effective use of products through regular theatre attendance (~80% of time), customer education and training sessions.Support surgeons evaluating phacoemulsification solutions as the technology and clinical expert in theatre.Partner with Territory Managers to identify business opportunities across the portfolio.Proactively build and develop relationships with clinical stakeholders.Support the needs of Key Opinion Leaders across the product portfolio.ABOUT YOU Tertiary Degree in Health Care or related field.Prior experience with Phacoemulsification equipment is important to success in this role.In-theatre experience is essential.Strong interpersonal skills and ability to communicate confidently with diverse stakeholders.Ability to discuss stakeholders' clinical needs, translate into educational content and training program.COMPANY CULTURE Competitive remuneration package.Continuous training and support.Award-winning leadership development programs.Inclusive, flexible, and accessible working arrangements.Equal opportunity employers support diversity and inclusion.OUR BENEFITS: Up to 18 weeks of parental leave to support new parents.4 days of volunteer leave to give back to the community.Option to purchase up to 2 weeks of additional annual leave for extra time off.Enjoy a dedicated Wellbeing Day to prioritize self-care.Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.Access to an Employee Assistance Program for personal and professional support.Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.Life insurance coverage for added peace of mind.The closing date for applications is: 28th March 2025 For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
At Johnson & Johnson, we all belong.
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