Overview
Assistant Store Manager at Mountain Warehouse in Hobart, Australia. You will partner with the Store Manager to drive store success, lead daily operations, and create an exceptional shopping experience while upholding the Mountain Warehouse brand.
Responsibilities
- Leadership & Team Development: Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
- Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
- Drive training and development, empowering your team to excel and grow.
- Communicate clearly and transparently, ensuring alignment and trust across the team.
- Keep the team well-informed with product knowledge to deliver outstanding customer service.
- Operational Excellence: Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
- Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
- Prioritise health and safety, conduct risk assessments and ensure a secure environment for staff and customers.
- Play an active role in recruiting and retaining top talent to build a strong and motivated team.
- Sales & Performance: Support in meeting and exceeding sales targets, driving profitability through effective strategies.
- Monitor KPIs to track and sustain store success.
- Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
- Implement proactive loss prevention strategies to protect the store’s profitability.
- Customer Experience: Lead by example in delivering exceptional customer service, address feedback promptly, represent Mountain Warehouse with professionalism, build community connections.
We would like to meet someone who is
- Passionate about creating outstanding customer experiences.
- An inspiring leader with a proven track record in retail management.
- A clear and confident communicator who engages with colleagues and customers.
- Results-driven with a sharp focus on achieving goals and targets.
- Approachable, supportive, trustworthy—a natural team player.
- Energetic and proactive, with determination to see tasks through to completion.
- Skilled in problem-solving and decision-making, ensuring solutions align with company policies.
What’s In It For You
- Monthly Bonus Scheme: A performance-driven bonus structure with achievable targets and additional rewards on top of base salary.
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance.
- Generous Colleague Referral Incentive.
- A stable, successful and supported workplace.
- Length of service awards.
You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!
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📌 Assistant Store Manager
🏢 Mountain Warehouse
📍 Hobart