Business Analyst (Contract) - Hobart
Location: Hobart
Duration: 6 months (plus extensions)
Working rights: must be an Australian permanent resident or Australian Citizen
Our Client
Our client is a major public sector organisation undertaking a significant digital workforce transformation. As part of a large-scale reform program aimed at optimising workforce rostering and streamlining roster-to-pay processes, they are implementing a modern, automated scheduling solution to improve efficiency, support employee wellbeing, and enable smarter workforce planning across a broad and complex operational environment.
As part of this program, our client is seeking experienced Business Analysts to play a key role in requirements definition, process redesign, and the standardisation of rostering practices across a multi-site enterprise.
Role Responsibilities
The successful candidates will contribute to the design and delivery of a new statewide rostering system. Working closely with both business and technical teams, you will:
- Lead stakeholder engagement across operational teams, payroll, ICT, change, and digital services
- Facilitate workshops and consultations to gather, clarify, and prioritise business and system requirements
- Document "As-Is" and "To-Be" business processes and identify opportunities for automation
- Support systems integration planning, especially across roster-to-pay workflows
- Contribute to the development of dashboards and reporting tools aligned with business needs
- Assist with rollout planning, transition to business-as-usual operations, and support model design
- Work collaboratively with program leadership and change teams to ensure smooth adoption of redesigned workflows
Required Experience
- Extensive experience as a Business Analyst within complex, multi-site operational environments
- Strong facilitation skills with the ability to engage effectively across operational, payroll, and technical teams
- Proven experience in gathering business requirements, performing gap analyses, and mapping end-to-end processes
- A background in digital transformation or systems automation initiatives
- Exceptional documentation, analysis, and communication skills
- Ability to manage competing priorities and deliver quality outputs in a fast-paced environment
Desirable Experience
- Prior experience with enterprise workforce rostering or scheduling systems
- Understanding of roster-to-pay processes or related system integrations
- Experience in public sector transformation or large-scale system rollouts
- Familiarity with Agile or hybrid delivery methodologies
- Exposure to HR or workforce planning technologies
If this is of interest, please apply and we'll be in touch if your CV has been shortlisted.