APG is currently seeking an experienced Licensing & Compliance Officer for a 3 Month Assignment within a Grafton Government Sector.
* Location: Grafton (Cnr Fitzroy & King Streets)
* $42.26 per hour + Super
* 35 hours per week (overtime paid at flat rate)
* ASAP Start (pending checks) | End date: 28 November 2025
About the role
We are seeking a detail-oriented and motivated Senior Sanctions Officer to join our team supporting the NSW Mandatory Alcohol Interlock Program. This is a short-term opportunity created by a team member secondment.
You will play a key role in ensuring compliance with program requirements, providing administrative support, and delivering a high standard of customer service to participants and stakeholders.
What you'll do
* Perform administration tasks across multiple systems to review and assess participant compliance.
* Respond to enquiries via phone and email from licence holders, providers, and partner agencies.
* Accurately process data and records in line with legislative and program requirements.
* Work collaboratively within a small team to ensure effective delivery of services.
About you
You'll thrive in this role if you bring:
* Strong attention to detail and problem-solving skills.
* Excellent written and verbal communication.
* Ability to quickly learn new systems and processes.
* Sound computer literacy and confidence using multiple programs.
* Capacity to interpret and apply legislation.
* Previous DRIVES experience (desirable, but not essential).
* A collaborative mindset and ability to work effectively in a small team.
Key stakeholders you'll work with:
* Service NSW
* Interlock licence holders
* NSW Police
* Interstate licensing authorities
* Approved alcohol interlock device providers
What we offer
* Competitive hourly rate + super
* Monday–Friday, standard office hours (no shift work)
* Central Grafton office location
* Supportive and professional team environment
Important information
This role requires full-time office attendance (5 days per week at Fitzroy/King St, Grafton). Work from home is not available for this position.
Apply now to join a team that supports safer communities and makes a real impact.