Job Opportunity:
We are seeking a seasoned Senior Operations Manager to lead our warehouse operations.
Key Responsibilities:
* Foster a high-performing team and drive sales growth through effective leadership and customer service initiatives.
* Develop strategic plans to enhance customer experience, improve stock management, and optimize sales capabilities.
* Monitor and measure key performance indicators, including customer satisfaction, stock turnover, and sales productivity.
* Recruit, train, and develop new team members and leaders to ensure continuity and growth.
* Ensure Health & Safety standards are consistently met across the warehouse.
* Manage financial performance and reporting for the warehouse operation.
Requirements:
* Strong leadership and influencing skills, with a proven track record of driving results.
* Previous experience in leading teams with a focus on Health and Safety and specialist products.
* Ability to wear multiple hats, influence stakeholders, and understand key performance metrics.
* A genuine passion for Customer Experience, Leadership, and Retail Excellence.
* Ability to approach, connect, and confidently interact with various stakeholders.
Benefits:
* Team discounts at various retail brands.
* Free standard membership with exclusive benefits.
* Access to over 100+ exclusive employee perks.
* Generous paid parental leave program.