About us:
CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities.
Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC's diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.
We are passionate about creating an inclusive workplace that promotes and values diversity. Our mission is to attract, retain and grow the world's best data centre team.
Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.
About the role:
The Technical Services Manager will lead a team of qualified technical staff to oversee the daily operations and supervision of all critical infrastructure, including electrical, mechanical, and fire systems.
You will be accountable for the team's execution of maintenance, change control, and incident response activities, ensuring compliance with safety standards, procedures, and accurate reporting.
This hands-on role is embedded within CDC's Operations team, working onsite to uphold service excellence and operational resilience.
As a key leader, you'll help maintain CDC's reputation as ANZ's premier specialist data centre provider, while fostering team pride and strong customer engagement.
* Provide cultural and operational leadership across critical infrastructure operations, ensuring alignment with CDC's values, leadership fundamentals, and long-term business goals.
* Lead and mentor a multidisciplinary team, fostering knowledge sharing, capability development, and strong stakeholder engagement across service providers, contractors, and internal staff.
* Oversee daily operations and preventative maintenance activities for mechanical, electrical, and fire systems, ensuring safety compliance, regulatory certification, and seamless business continuity.
* Manage service provider relationships and maintenance contracts, ensuring delivery excellence, contract adherence, and continuous performance improvement.
* Drive optimisation strategies for data centre infrastructure, lead escalations and complex problem-solving efforts, and represent the team in technical forums and operational solutioning workshops.
* Support procurement, financial objectives, and risk mitigation initiatives, ensuring the resilience of critical infrastructure and the delivery of client and organisational outcomes.
What CDC offers you:
* CDC Academy - Enhance your professional development with specialised training courses.
* CDC Day - An additional day of paid leave dedicated to nurturing your health and wellbeing.
* Parental Leave - Inclusive and above legislative tenure of parental leave entitlements to help you start, grow and care for your family.
* Volunteer Leave - Make a meaningful difference with 2 days of volunteering leave for any cause or charity of your choice.
* Employment Assistance Program - Be confident that you and your family are supported with access to our comprehensive Employee Assistance Program.
* CDC Social Events - Staff and their family's inclusive events that nurtures relationships, connection and friendships across the business.
About you:
This role would be suitable for a candidate who comes from a strong leadership background within a critical infrastructure operations-based industry.
* Experience supervising technical teams and contractors, prioritising workloads, and enforcing compliance with regulated safety procedures in similar critical environments.
* Exposure in managing systems such as CRAC units, UPS, generators, and Building or Energy Management Systems.
* Solid financial management skills, particularly with OPEX budgets.
Australian Citizenship and Security Clearance required:
Australian Citizenship and ability to obtain and maintain a NV1 Security Clearance.