About the Role
Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean. They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise.
Responsibilities
Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
Deeply comprehend Glean\'s suite of products, ensuring the ability to best help customers get the most out of the Glean platform
Conduct use case discovery workshops and turn those use cases into tangible outcomes
Collaborate internally with Product and R&D to help shape Glean\'s product roadmap based on the voice of our users
Proactively identify opportunities to expand Glean\'s deployment and enhance customer engagement
Qualifications
3 to 5 years of professional experience
Hungry, curious, and consultative mindset
Strong problem-solving skills with the ability to adapt to different users and scenarios
Proven understanding and ability to write complex prompts
Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
Excellent communication skills to effectively interact with multiple stakeholder groups
Product sense and ability to drive a product\'s full potential capabilities
Good to have
Customer presence: ability to work with any level from individual contributors to CEOs
Prior experience in consultative roles, solutions engineering, support, or product management
Location
This role is remote
About Glean
Founded in ****, Glean is an AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean helps employees access the right knowledge at the right time, boosting productivity and collaboration.
Glean was born from Founder & CEO Arvind Jain\'s deep understanding of the challenges employees face in finding and understanding information at work. He set out to build an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to redefine how employees work.
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