Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Catering AidsCATERING AIDS Manufacturer of Custom Made Commercial Kitchens and supplier of catering equipment in ADELAIDEPosition: Sales & Operations CoordinatorLocation: 16 Aldershot Rd, Lonsdale SA 5160, Adelaide, South AustraliaFull-time | Monday – Friday | 8:30 AM – 5:00 PMDo you want an office job but don't want to be stuck behind a desk all day? Enjoy problem solving, going out on site visits and getting involved in sales, operations, and customer service processes? If this sounds like you, keep reading...About Us and Our ValuesWe've been around for over 50 years, but we’re not stuck in the past—at Catering Aids, we’re all about mixing old-school craftsmanship with modern innovation. We specialize in creating high-quality, custom commercial kitchen solutions that help hospitality businesses run smoother, faster, and more efficiently. Every project we take on is built to last because we don’t believe in cutting corners.Our team is a tight-knit crew that values common sense, patience, and creativity. We take the time to get things right the first time, always looking for smarter ways to solve problems. We're not just selling kitchen equipment—we’re building a legacy of quality and reliability that business owners can count on for years to come.Patience – We believe in measuring twice, cutting once, taking the time needed to get things right.Legacy – We build today, with the future in mind, based on what we learnt in the past.Common Sense – We believe in keeping things practical and straightforward.Creativity – We are always looking for better ways to do our best work.About You:You’re the kind of person who thrives on a bit of chaos—in a good way. Enjoy solving problems on the fly, with the freedom to make decisions. You're someone who enjoys variety and spontaneity in your day, jumping between customer calls, technical drawings, and supplier orders.To be successful in this role, you need to be highly organized, detail-oriented, and confident in your ability to keep things moving. You’ve got strong computer skills and if you already know your way around Google SketchUp, Autodesk Inventor, and Xero, even better. But beyond the tech, you’ve got people skills—you can chat with various stakeholders with ease.You don’t rush things for the sake of it; you believe in doing things properly the first time. You bring a mix of patience and common sense to your work, knowing when to take a step back and problem-solve before diving in. Most importantly, you take pride in what you do.Key ResponsibilitiesTechnical Drawings & Design Support: Use Google SketchUp and Autodesk Inventor to create and modify technical drawings for commercial kitchen solutions.Ensure drawings meet client requirements and are completed within set timelines.Be the first point of contact for sales enquiries via phone and email.Assist clients in selecting the right products and solutions.Coordinate with internal teams to ensure smooth project execution.Purchase Order Management: Process and track purchase orders via Xero with 99% accuracy.Liaise with suppliers and internal teams to manage stock and deliveries.Operational & Social Media Support: Provide administrative support to improve workflow efficiency.Maintain accurate records of sales, projects, and customer interactions.Create and post engaging content across social media platforms (1 post per week).Your ImpactRespond to 100% of inbound sales enquiries within 24 hours.Maintain 99% accuracy in purchase order processing.Deliver 90% of requested drawings within agreed project timelines.Create engaging social media content weekly.Skills & Key Requirements:Experience in a fast-paced sales or operations role (hospitality experience a plus!)Strong problem-solving and multitasking skillsProficient in Google SketchUp, Autodesk Inventor, and Xero (or willing to learn)Excellent communication skills with a customer-focused mindsetAbility to manage multiple tasks with great attention to detailValid driver’s licence (for occasional site visits)Why Work With Us?Be part of a business with a strong reputation and decades of experienceWork in a dynamic and varied role where no two days are the sameOpportunity to grow within the company and take on new challengesFamily-run business with a supportive and collaborative team environmentHow to ApplyWe want to get a glimpse of your personality! To apply, send us your resume and a photo of your favorite restaurant or café, along with a few words on why you love it. Bonus points if you tell us how it relates to your passion for this role!
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