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Receptionist and office manager

Melbourne
Claro Employee Services Pty
Receptionist
Posted: 9 May
Offer description

About Claro-employee-services-pty

We provide exceptional, customer-centric health, aged care and disability services to Australians in their own homes, and in the community via our two healthcare brands, Plena and Claro.

Claro Aged Care and Disability Services is a leading provider of aged care and disability services across Australia. Our name 'Claro' originates from Latin, meaning 'to brighten'. We aim to enable individuals to shine by offering support for independence at home, comprehensive care tailored to personal goals, or specialist disability homes.


The Opportunity

The Receptionist and Office Manager will be responsible for greeting visitors, handling queries, and maintaining a pleasant office environment. This role also entails general office administrative support and management.


Responsibilities:

* Receive and direct visitors, offer refreshments as needed.
* Manage diaries, meeting room bookings, and conference calls.
* Sort and distribute mail, prepare outgoing mail, arrange courier pickups, and deliveries.
* Manage the reception inbox, directing emails appropriately.
* Maintain office and kitchen supplies proactively.
* Communicate with management and WH&S representatives regarding health and safety matters.
* Coordinate IT equipment requirements for the office.
* Track incoming and outgoing courier bookings, and manage them accordingly.
* Assist teams with onboarding and termination processes for office staff.
* Participate in initiatives to improve workplace health and safety.
* Oversee the Queensland office remotely.


About You

To succeed in this role, you should have demonstrated experience and skills in administration or coordination, preferably in the healthcare sector, particularly aged care or disability services.


Requirements:

* Strong time management and organisational skills.
* Effective communication skills.
* High autonomy and initiative to take ownership of actions and responsibilities.
* Familiarity with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
* Exceptional attention to detail.
* Ability to prioritise and manage multiple tasks and deadlines effectively.


What We Offer

We value our employees and foster a supportive, friendly, and creative working environment. Our human-centric business philosophy encourages collaboration, celebrates successes, and achieves great results together.

We offer:

* Flexibility in work hours to balance work and personal life.
* Opportunities to work closely with experienced professionals who are passionate about their work.
* A chance to make a positive impact on clients' lives.


Benefits

* The opportunity to work for the nation's largest health and aged care provider, with a growing and progressive vision.
* A friendly team environment with a strong community care spirit.
* An Employee Assistance Program for staff and their families.

We are a values-led organisation, driven by energy, integrity, nurturing, caring, listening, and connecting. Our values reflect our commitment to people, customers, and community, defining who we are, what we do, and how we do it. Together, we shine.

We are an equal opportunity employer, committed to supporting an inclusive and diverse workplace. We encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.

If you'd like your profile discovered by our recruiters for future roles, please join our Talent Community.

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