Job Opportunity
We are seeking a talented and passionate individual to join our team as a Department Supervisor.
Role Description
This role operates on various days with varying hours. The successful candidate will support the store management team by leading their department in providing exceptional customer service to every JD customer.
As a Department Supervisor, you will be responsible for maintaining the merchandising & visual standards and sales results within your department. You will lead by example, coach and develop your team to deliver great in-store experiences.
Key responsibilities include:
* Model exceptional customer service, every customer, every time
* Support and guide team to deliver exceptional service and a 'service over task' environment
* Actively gain, maintain and share product & brand knowledge for your department
* Support management team to improve financial performance within your department
* Work with back of house team to ensure product availability
* Uphold company standards and deliver store visual excellence
Requirements
To be successful in this role, you will have:
* 2-3 years' experience within retail or like industry
* Passion for creating an amazing service experience and culture for customers
* Proven track record in driving and exceeding set KPI's and communicating well with all stakeholders
* Excellent time management skills to ensure that daily priorities are executed in a timely manner
What's in it for you?
We offer a range of benefits including:
* Work with some of the best product and biggest sports fashion brands in the market
* Referral bonus scheme
* Training and development to evolve and shape your career
* Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
* Treat yourself with our attractive staff discount
* Access to our Employee Assistance Program & Mental Health champions
Our company values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.