Technical Support Specialist Opportunity
We are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing technical assistance to clients and ensuring the smooth operation of our systems.
About the Role
* Provide expert technical support to clients via phone, email, or in-person.
* Troubleshoot complex technical issues related to software, hardware, and network connectivity.
Key Responsibilities:
* Collaborate with our IT team to resolve technical issues efficiently.
* Maintain accurate records of completed tasks and technical issues encountered.
* Develop and maintain knowledge of new technologies and best practices in the field.
Requirements:
* Proven experience as a Technical Support Specialist or similar role.
* Excellent written and verbal communication skills.
* Strong analytical and problem-solving skills.
What We Offer:
* Opportunities for career growth and professional development.
* A collaborative and supportive work environment.
* Competitive compensation package.
Additional Requirements:
* Ability to work full-time without restrictions.
* Australian residency.