Accounts & Operations Coordinator - AU - Remote I Full-time
We're looking for an Accounts & Operations Coordinator in Australia, to become the operational backbone of Zanda. This is a highly impactful role at the centre of the business, supporting everything from payroll and accounts, to team member lifecycle processes, systems, and day-to-day operations across a globally distributed team.
You'll be someone who thrives on organisation, takes pride in accuracy, and enjoys bringing structure and efficiency to how things run. You won't just maintain processes, you'll improve them. If you're someone who loves being a trusted go-to across teams and owning critical operational responsibilities end-to-end, this role is for you!
What You'll Be Doing
Accounts & Payroll
* Manage accounts payable, partnering with teams across the business
* Own invoice and expense coding to maintain clear visibility of business spend
* Support bookkeeping activities including payroll and receipt entry in Xero
* Complete bank reconciliations and assist with monthly reporting
* Prepare and process fortnightly payroll and contractor payments accurately and on time
* Identify and implement improvements to increase efficiency and accuracy
* Manage vendor relationships, renewals, and cost optimisation
Operations & People Support
* Support team member lifecycle administration (onboarding, offboarding, documentation)
* Maintain HR systems (HRIS), ensuring strong data integrity and usability
* Coordinate company-wide initiatives (events, town halls, wellbeing sessions, social activities)
* Manage distribution of team member and customer incentives (e.g. vouchers, merchandise)
* Support internal communications through proofreading and clarity improvements
* Administer and troubleshoot core tools (Google Workspace, Slack, HR Partner, etc.)
* Prepare reports across engagement, compensation, and people analytics
* Provide general operational and administrative support across the business
What You'll Bring to the Team
* Experience in accounts and/or operations in a similar environment
* Hands‐on experience managing payroll for a distributed or similar-sized organisation
* Understanding and experience with Australian financial frameworks (e.g. BAS, Fair Work, superannuation, NES, PAYG)
* Strong systems proficiency (Xero, Google Sheets, and ideally global payment platforms like OFX or Airwallex)
* Exceptional organisation and prioritisation skills across multiple workstreams
* Strong written communication skills, especially in async environments
* A proactive, self‐starter mindset – you take ownership and follow things through
* Confidence working cross‐functionally and following up to get things done
Bonus Points If You Have
* Experience working in a remote, global SaaS environment
* Exposure to HR systems and people operations processes
* Experience improving or building operational processes from scratch
* Comfort working with data, reporting, or building dashboards
Who You Are
* Detail‐oriented and take pride in getting things right
* Process‐driven, always looking for ways to improve how things work
* Highly reliable, people trust you to deliver accurately and on time
* Curious and proactive, you ask questions and seek better ways of doing things
* A strong communicator who can simplify and clarify information for others
* Comfortable balancing multiple priorities without losing momentum
* Someone who thrives in a fast‐moving, evolving environment
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