Front Desk Ambassador
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Role Overview
We are seeking a charismatic and customer-focused individual to join our team as a Front Desk Ambassador. This dynamic role requires a unique blend of hospitality skills, technical knowledge, and adaptability.
Key Responsibilities
The successful candidate will be responsible for:
* Greeting and registering owners and guests in a warm and welcoming manner.
* Providing information on local area attractions, amenities, and services.
* Handling all department-related paperwork, including check-in/check-out procedures.
* Operating various communication equipment, such as telephones, fax machines, and computers.
Requirements
To succeed in this role, the ideal candidate will possess:
* A proven track record in a similar hotel position, demonstrating excellent customer service skills and a passion for delivering exceptional experiences.
* Strong communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
* Impeccable presentation and professional grooming standards.
* High levels of computer literacy and proficiency in using point-of-sale systems.
* The ability to work independently and as part of a team, adapting to changing circumstances and priorities.
Benefits
We offer a comprehensive benefits package, including:
* Professional development opportunities to enhance your skills and career prospects.
* Subsidized private health insurance, promoting your overall well-being.
* Discounted hotel stays across Australia, Fiji, and New Zealand, allowing you to explore and relax in style.
* Birthday leave to celebrate your special day and create lasting memories.
What's Next?
If you're a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity. Join our dynamic team and embark on a rewarding career journey that will bring joy and fulfillment to your life.