Sales and Customer Service Representative
This part-time position involves working 3-4 days per week, across Wednesday to Saturday. The role requires exceptional customer service skills to drive growth and strengthen our brand reputation.
Key responsibilities include:
* Delivering the ultimate customer experience to all retail clients, including after-sales services.
* Representing the brand appropriately at all times.
* Providing considered design and decorating advice to all retail clients.
* Maintaining the retail enquiry log and the showroom sampling process.
About You
* You must be able to work 3-4 days per week across Wednesday to Saturday, with Saturday availability being essential for this position.
* A minimum of 2-3 years of related professional experience within sales or customer service is required.
* Prior experience in the Architecture and/or Design industry is preferred but not required.
* A proven track record of achieving sales targets and exceptional customer service skills to drive growth are essential.
* You should always be enthusiastic and forward-thinking, keen to roll up your sleeves and jump straight in.
* You frequently use your initiative to think about new ways to approach tasks, are a natural problem solver, and hold yourself accountable to your responsibilities.
* You are a team player who knows how to achieve a better result by working collaboratively.
* You uphold the values of Commitment, Respect, Integrity, Synergy, and Passion.