Conference & Event Operations Assistant Manager
Rydges South Bank – Conference and Event Operations Assistant Manager
Rydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Rydges Hotels and Resorts:
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest's stay.
Rydges South Bank is a highly-regarded 4.5 star, award-winning hotel boasting 304 rooms and suites, multiple food and beverage outlets, and conferencing facilities. The hotel is located on Grey Street in South Bank neighbouring the Brisbane Convention & Exhibition Centre.
About the Role
As an integral member of the Food & Beverage leadership team, this role will be responsible for collaborating on strategy and leading the successful operations of the Conference & Events team. This is a full-time position directly supporting the Conference & Events Operations Manager by setting and maintaining strong service procedures and leading by example at all times.
This is a role suited to a person with a can-do attitude, keen eye for detail, willingness to learn and grow in a team. Experience in a similar role or operations is preferred, while a love for hospitality and a passion for providing excellent service to our guests is a must The successful candidate will have the availability to predominately work pm shifts, including weekend shifts, but also have the ability to work shifts throughout the week if necessary.
Key Responsibilities
* Accountability for daily operations of delegated Food and Beverage Outlet/s
* Collaborate with other Hotel departments to ensure smooth and efficient event operations
* Lead with passion and foster a culture of operational excellence
* Recruit, train and develop a guest centric staff
* Supervise and lead an enthusiastic and motivated team
* Optimise rosters to ensure service expectations and budgeted targets are met
* Maximise all revenue opportunities, create, collaborate and drive promotions
* Optimise profitability through exacting cost control
Skills & Experience
* Minimum 2 years' experience in a similar operational focused positionExperience working in fast paced, high volume F&B venues
* Bar and barista experience
* Highly motivated and excellent organisational skills
* Experience leading and managing a team
* Experience with rostering, ordering and stock control
* Knowledge of POS systems
* Ability to build and maintain strong relationships
* Excellent personal presentation and a high level of professionalism
* Responsible Service of Alcohol certificate
* Incredible team member discounts from your first day on-the-job.
* 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
* $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
* Awesome winter and summer savings and discounts at Thredbo.
* Rapidcareer growth opportunities through our EVT network.
* Local community involvement, volunteering and charitable giving.
* Australia and NZ's largest and most diverse experiences company
Join Rydges and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
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We believe in peace of mind travel. For us, that means connectivity, quality and comfort. We know you have people to see and places to go, that's why our hotels and resorts are located in prime positions: city hearts, business centres and inspired natural retreats.
With everything you need, right where you need it, at Rydges we've perfected simple comforts. So when you've finished exploring, negotiating, debating and discovering – we'll be ready to help you rest up and unwind.
Source: This is an extract from the company's own website.
Welcome to Rydges
We believe in peace of mind travel. For us, that means connectivity, quality and comfort. We know you have people to see and places to go, that's why our hotels and resorts are located in prime positions: city hearts, business centres and inspired natural retreats.
With everything you need, right where you need it, at Rydges we've perfected simple comforts. So when you've finished exploring, negotiating, debating and discovering – we'll be ready to help you rest up and unwind.
Source: This is an extract from the company's own website.
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