Applications closing on 29 May 2026, 09:00 AM
* Job Type: Casual
* Position Description: (PDF, 196KB)
The Great Ocean Road Coast and Parks Authority is responsible for protecting and managing one of Australia's most iconic coastal landscapes. We care for parks, reserves and marine environments along the Great Ocean Road, including internationally recognised visitor sites. Working closely with Traditional Owners, communities and stakeholders, we protect environmental, cultural and heritage values while supporting sustainable visitation and long‐term conservation.
About The Accommodation Services Team
Our self‐managed coastal Caravan Parks and Cape Otway Lightstation generate the majority of the Authority revenue. We are the single largest accommodation provider on the Great Ocean Road with over 800,000 visitor nights annually. Situated adjacent to some of the most spectacular beaches on the coast, we offer a range of accommodation options for families, tourists, students and visitors.
Purpose of the Position
The Caravan Park Attendant supports the daily operation of the Caravan Park through a combination of reception, cleaning, grounds care and basic maintenance duties. This all‐rounder role is focused on delivering a positive guest experience while ensuring the park, facilities and amenities are safe, clean, functional and well presented.
What You'll Do
* Provide friendly and professional front‐of‐house customer service
* Manage bookings, enquiries and payments using the RMS booking system
* Respond to guest requests, complaints and maintenance needs
* Maintain park grounds and overall presentation to safety and cleanliness standards
* Clean cabins, amenities and shared facilities
* Carry out minor maintenance and general handyman tasks
* Assist with rubbish removal, stock handling and general park operations
What We're Looking For
* Customer service and administrative experience in hospitality or retail
* Practical skills in grounds maintenance, cleaning and basic maintenance
* Experience working with booking systems (RMS preferred)
* Knowledge of safe manual handling and chemical use
* Current First Aid certificate (preferred)
* Strong communication skills and a team‐focused approach
* Proactive problem‐solver with good time management skills
Applications Require
* A current resume
* Cover Letter
Everyone Is Welcome At The Authority
Here at the Great Ocean Road Coast and Parks Authority we are committed to creating a workforce that is diverse and is inclusive of all. We value and embrace the various experiences and perspectives people may have, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.
#J-18808-Ljbffr