Highlights
* Leader in sustainable polyethylene manufacturing.
* Role blends sales, logistics, and customer service.
* Build strong customer relationships
Position summary
Join a innovative manufacturing business as a Sales & Logistics Manager, where you will play a pivotal role in driving customer satisfaction and operational efficiency. This multifaceted position combines sales, logistics, and customer service, ensuring seamless communication between sales, production, and dispatch teams. You will be responsible for managing customer enquiries, preparing quotes, and securing orders, while also coordinating order scheduling and freight logistics. Your expertise will ensure compliance with delivery and safety requirements, and you will support the production team during peak periods. With a focus on quality and continuous improvement, you will monitor order accuracy and identify enhancements in customer service and logistics processes.
About the role
* Manage customer sales, order scheduling, and freight coordination to ensure seamless operations between sales, production, and dispatch.
* Handle customer enquiries via phone, email, and in person, preparing quotes and following up proactively to secure orders.
* Build strong customer relationships by providing timely and accurate information, and processing invoices, payments, and purchase orders using the Attache system.
* Liaise with the operations team to schedule production jobs according to customer timelines and track orders from receipt through production to dispatch.
* Coordinate goods in/out, picking, packing, and stock control, while booking and managing freight and deliveries locally, regionally, and interstate.
* Ensure compliance with delivery, freight, and load safety requirements, and conduct truck deliveries and operate a forklift when needed.
* Assist with trimming and assembly of moulded parts when required, supporting the production team during peak order periods.
* Assist in maintaining website content and promotional material, contributing to stock control reporting and purchasing.
* Monitor the accuracy of order processing to reduce errors and identify improvements in customer service, freight handling, and stock control.
* Support ongoing system and process enhancements to drive quality and continuous improvement.
About the candidate
* Proven experience in industrial sales, logistics, and customer service.
* Possession of a forklift licence (truck licence desirable).
* Familiarity with accounting/ERP systems, with a preference for Attache experience.
* Strong organisational skills with the ability to manage multiple orders efficiently.
* Excellent communication skills and a strong customer service capability.
* Detail-focused with a commitment to accuracy and reliability in all tasks.
* A team player who can effectively balance sales, office, logistics, and hands-on work.
* Experience in freight coordination and logistics management.
* Proficiency in managing customer relationships and sales processes.
* Capability to conduct truck deliveries and operate a forklift when needed.
* Ability to assist in product assembly and provide workshop support.
* Commitment to continuous improvement and identifying enhancements in processes.
How to apply
At Hiremii we are dedicated to creating and improving diverse and inclusive environments within the workforce. We encourage all applicants, regardless of your race, colour, religion, gender identity, age, disability or sexual orientation status.
Apply by clicking the Quick Apply button.