About the role
We are seeking a highly motivated and customer-focused Reception / Restaurant Coordinator to join our team at the Best Western Plus All Settlers Motor Inn in Tamworth, NSW. This is a casual role that will involve providing excellent customer service at the front desk as well as coordinating the day-to-day operations of our on-site restaurant. There is scope to grow this to a full time or part time position for the right applicant.
What you'll be doing
1. Greeting and checking in guests in a friendly and professional manner
2. Handling guest enquiries, bookings and payments
3. Assisting with the coordination of the restaurant, including managing reservations, seating guests, and liaising with kitchen and wait staff. Talking to Function and conference enquires and coordinating the event with team and the customers.
4. Ensuring a high standard of cleanliness and presentation in all front-of-house areas
5. Providing exceptional customer service to all guests
6. Accurately handling cash and other financial transactions
7. Assisting with other administrative duties as required
What we're looking for
1. Previous experience in a customer service or hospitality role
2. Strong communication and interpersonal skills
3. Excellent organisational and multitasking abilities
4. Ability to work effectively in a team environment
5. Familiarity with point-of-sale systems and hotel management software
6. A passion for providing exceptional customer service
What we offer
At the Best Western Plus All Settlers Motor Inn, we pride ourselves on creating a positive and supportive work environment for our team. In addition to a competitive hourly rate, we offer a range of benefits including:
1. Flexible scheduling and roster options
2. Discounts on accommodation and dining at our property
3. Opportunities for career development and advancement
4. A friendly and collaborative team culture
About us
The Best Western Plus All Settlers Motor Inn is a well-established and highly regarded hotel located in the heart of Tamworth, NSW. With a reputation for exceptional service and quality accommodations, we are committed to providing our guests with a memorable and enjoyable experience. Join our team and be a part of our continued success
Apply now to become our next Reception / Restaurant Coordinator