Cabin Crew Supervisor page is loaded## Cabin Crew Supervisorlocations: Asia Pacific > Australia > Northern Territory > Darwin > Airnorth: Asia Pacific > Australia > Western Australia > Perth > Airnorthtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-0005377** Darwin or Perth**Airnorth is seeking an experienced and motivated Cabin Crew Supervisor to join our Inflight Services team. This leadership role combines line flying with operational and administrative responsibilities, supporting the delivery of safe, professional and high-quality cabin operations across the Airnorth network.Working closely with the Manager Inflight Services, you will play an important role in leading, mentoring and supporting Cabin Crew, while contributing to operational performance, service standards and regulatory compliance.This is an excellent opportunity for an experienced cabin crew professional looking to take the next step into a leadership position within a dynamic regional airline.**About the Role**The Cabin Crew Supervisor supports the leadership and administration of the Cabin Crew team while maintaining operational flying duties. You will work closely with operational departments across the business and contribute to maintaining strong safety, service and compliance standards.This role involves a mix of line flying, ground-based leadership duties and administrative responsibilities. Flexibility in working hours may be required to support operational and training needs.**Key Responsibilities**Team Leadership & Support* Mentor, supervise and support Cabin Crew members.* Assist with recruitment, induction, promotion and development activities.* Foster a positive team culture aligned with Airnorth values and expectations.* Conduct performance discussions and support staff development.Operational Oversight* Monitor cabin crew line operations and provide feedback to improve performance and service delivery.* Ensure operations are conducted in a safe, secure and compliant manner.* Assist Network Operations with crew roster changes and operational issues.* Support the maintenance of uniform and grooming standards.Service & Standards* Develop and maintain inflight service standards and procedures.* Identify opportunities to improve customer experience, service delivery and operational efficiency.* Liaise with catering and service providers to resolve product or service issues.Compliance & Administration* Maintain awareness of regulatory and industrial requirements affecting cabin crew operations.* Assist with policy development, manuals and operational procedures.* Complete cabin crew administration tasks including records, travel arrangements, payroll support, purchase orders and reporting.* Contribute to risk management, safety initiatives and operational reporting.**About You**Essential* Previous experience as cabin crew.* Experience in customer service and/or airline operations.* Experience leading or supervising a team.* Strong communication, leadership and interpersonal skills.* Ability to motivate and support staff in a dynamic operational environment.* Strong organisational skills with the ability to plan and prioritise work.* Proficiency in Microsoft Office (Outlook, Word, Excel and PowerPoint).* Ability to obtain and maintain: + Aviation Security Identification Card (ASIC) + Operational cabin crew requirements (RSA, First Aid, Passport).Desirable* Experience contributing to policies, procedures and operational documentation.* Knowledge of performance management and operational KPIs.* Ability to obtain CASA CAO 20.11 Instructor and Certification approval.Airnorth is a proud regional airline connecting communities across Australia and the Asia-Pacific. Our team is committed to delivering safe, reliable and customer-focused aviation services.As part of the Airnorth team, you will benefit from:* Staff domestic and international travel discounts* Discounted health insurance* Gym membership discounts* Access to an Employee Assistance Program (EAP)* A supportive team environment focused on safety, teamwork and professional development**Apply Now**Applicants must have the legal right to live and work in Australia without restrictions.*Shortlisting will commence immediately and Airnorth reserves the right to close applications early if a suitable candidate is identified.***The Airnorth Family**More than just a business, Airnorth are a part of the social and economic fabric of northern Australia, and vital to many of our clients. The symbiotic relationship between our people, our clients and the communities makes us truly different.This year Airnorth celebrates mastering Australia's northern skies for over 45 years. Whilst we remain true to our Territory roots and continue to maintain our headquarters in Darwin employing over 225 staff across administration and operational capacities, we recently opened a new office base in the heart of metropolitan Perth, Western Australia.The business divisions that make up Airnorth and how we transform the way our customers travel consist of:* CAMO* Commercial* Corporate Services* Engineering* Finance* Flight Operations* Ground Operations* Human Resources* Safety and ComplianceWe're proud of everything we've achieved as a regional airline. It's our people who make us who we are, and as we continue to evolve as a business, it's the passion, knowledge and pioneering vision of our team that inspires and motivates us to deliver on our promise: to provide our customers with the best in class regional air services, specialising in connecting people to unique and often difficult to reach destinations.#J-18808-Ljbffr