Your Role in Customer Success
We aim to bring together all post-sales customer experiences under one unified framework.
* Be the trusted advisor and primary point of contact for clients, engaging proactively with various teams.
* Leverage expertise to increase adoption and utilization of capabilities.
Responsibilities:
* Develop relationships with complex customers and help departments unleash value through education and enablement.
* Visit client locations regularly to ensure client satisfaction and promote ongoing contract renewal.
You will succeed if you have 6+ years of experience managing complex Government customers, strong relationship-building skills, and commercial outlook.
Key Skills and Qualifications
* Australian Government Security Clearance
* Strong technical skills
Benefits
As a successful candidate, you can expect to achieve a high level of job satisfaction, personal growth, and professional development.