Department of Education Reference number 13066-44027576 Occupation Cleaning Services Work type Full-Time Location Newcastle, Hunter & Region Salary Information Closing date 25 March 2026 at 11:59pm
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
* Ongoing Full Time
* Multiple positions
* Located in the Hunter Central Coast region with flexible working arrangements available
* Clerk Grade 9/10 Salary ranging from $129,464 to $142,665 + super and annual leave loading
We're looking for an experienced and motivated team leader to join our Cleaning Services team to provide support and coaching to the team, delivering exceptional, customer‐focused cleaning outcomes across the Hunter and Central Coast regions.
About the Role
In this role, you will be responsible for a cleaning region in you'll lead the day-to-day cleaning operations across your region, ensuring every site is maintained to a high standard of safety, cleanliness, and professionalism.
Your key responsibilities will include:
* Delivering on cleaning standards and achieving KPI targets
* Overseeing team performance to ensure consistent service quality
* Leading and supporting a team of supervisors and cleaners across diverse sites and stakeholders
* Implementing effective systems and processes to enable and support frontline staff
* Analysing trends and insights to drive continuous improvement in operations
* Providing strong, hands-on leadership and coaching to build team capability
* Embedding a culture of service excellence, proactive safety, and ongoing improvement
For further information please Click here to view the role description
About you
You're a hands‐on, solutions‐driven leader who keeps operations running smoothly. With strong service delivery experience and confidence across diverse sites and teams, you thrive in fast‐paced environments. Service excellence and supporting your team and clients drive everything you do.
You bring:
* Proven experience managing cleaning or facilities contracts, with a strong track record of meeting service standards and KPIs
* Strong leadership skills, with the ability to coach, mentor, and support others to succeed
* The ability to build effective relationships and resolve issues with professionalism and urgency
* Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
Essential requirements of the role
* Current and valid driver's licence and willingness to travel to site locations.
* Current and valid Working with Children Check clearance for paid employment.
* Demonstrated understanding of, and commitment to, the value of public education.
Benefits
* Flexible working arrangements
* 35 hour working week
* Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
* Flex Leave entitlements, generous holidays & leave conditions
How to apply Attach a resume (maximum 5 pages) outlining how you meet the requirements and capabilities of this role. Please refer to the Applicant's Guide to Applying to assist you with your application.
Please note: The selection process includes various assessments, and successful applicants will be asked to complete pre‐employment checks, including a National Criminal History Check.
This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.
Closing date Wednesday 25th March 2026 at 11:59pm.
For role enquiries please contact Tome Stefanovski on and for recruitment process enquiries please contact Kristy Carter on
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team () or visit NSW Department of Education Diversity and Inclusion.