At Suzanne Grae, we believe that everyone deserves stylish choices that effortlessly fit into any wardrobe, budget, and lifestyle. Since our first store opened in 1968, we've remained the go-to fashion destination for generations of women across Australia who want to look and feel great.
As part of The Sussan Group, we're proud to be a Certified B Corporation. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency. Our commitment to sustainability and social impact benefits everyone—from our team to our customers, and our suppliers. We are a part of a close-knit fashion family with the heartfelt intention of making a meaningful difference in the lives of all Australian women.
The QA Manager will ensure all our brand merchandise is of consistent quality, make, fit, presentation and labelling. You will strategically source and manage a factory base that meets our brand's quality level, B Corp goals and a cost price structure across our apparel and accessories categories.
You will be working in partnership with our Buying and wider teams and while building strong and strategic sourcing and supplier relationships.
Key responsibilities will include:
* Continuously reviewing the vendor/factory performance, identifying the needs of the business and sourcing factories to meet our business requirements.
* Identify supply chain partners that align with our quality and price requirements>
* Provide support to our Group Ethical Sourcing Manager to ensure all factories are audited and meet standards.
* Provide timely feedback to suppliers and ensure that quality processes meet standards.
* Manage internal QA team to ensure factories are producing quality samples for fitting and quality product during production.
* Develop and manage internal QA department and determine quality standards for merchandise.
* Educate all vendors in QA processes/sample production quality standards approach.
* Manage the fabric and accessory testing procedure across supplier base.
* Provide input into the development of QA processes and manuals.
To be successful in this role, you must have:
* Fashion/Design/Business Textile degree or equivalent (desirable not essential).
* Extensive experience in production, sourcing or Quality Assurance position.
* Extensive experience in factory sourcing negotiation.
* Strong verbal and written communication skills.
* Leadership and people management experience.
* Negotiating and influencing experience.
* Financial and commercial acumen.
* Understanding of management of product and sampling critical path.
Why work for Suzanne Grae?
Joining Suzanne Grae means becoming part of a friendly and enthusiastic team that values each team member's contributions. We pride ourselves on our positive work environment and commitment to helping you achieve your career goals.
When it comes to making people feel great, we don't stop with our customers. Here's why you should choose a career at Suzanne Grae and join a team that celebrates your individuality and passion for fashion:
* Join a Certified B Corporation and become a member of a dynamic and purpose-driven company.
* Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP).
* Participate in our long-standing community partnership program with the Women's Community Shelters.
* Join a supportive team that values collaboration, creativity, diversity and growth.
We also offer some amazing benefits, including:
* Generous team member product discount.
* Discounted private health insurance.
* Great team member referral bonus.
* Flexible working arrangements.
If you're ready to contribute to the change women want to see, consider a career with Suzanne Grae.
The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.
Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.
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