Overview
Mission Australia is seeking Residential Youth Workers to operate the "DAYS" safe, structured short‐stay residential programs for young people aged 12–21 in Carlisle and East Perth. These full‐time or casual positions require an 8‐hour shift, 24/7 rotating roster, including nights and weekends.
Key Responsibilities
* Induct young people into the service, completing all required documentation and ensuring understanding of rights, responsibilities, and program expectations.
* Build positive, professional relationships with young people while maintaining clear boundaries of care and promoting a child‐safe environment.
* Provide day‐to‐day practical support, including personal care, hygiene, meal preparation, and life‐skills development using a trauma‐informed approach.
* Support young people to understand behaviours, develop coping strategies, and work towards individual goals.
* Contribute to case planning, case conferences, and coordinated responses alongside Case Managers and other professionals.
* Manage and respond to crisis situations using Therapeutic Crisis Intervention (TCI) principles and de‐escalation techniques.
* Facilitate structured group programmes, education sessions, and recreational activities on and off site.
* Maintain accurate case notes, hand‐overs, and client records in line with Mission Australia policies, quality frameworks, and accreditation standards.
Requirements for Success
* Degree, Diploma, Associate Diploma or relevant Certificate in Social Welfare, Social Science, Community Services, or equivalent demonstrated experience.
* Demonstrated experience working with young people at risk with complex needs, ideally within a residential or similar setting.
* Sound understanding of issues impacting young people, including alcohol and other drug use, mental health, trauma, homelessness, family breakdown, and crisis.
* Knowledge of adolescent development and the impact on behaviour, with the ability to apply appropriate boundaries and responses.
* Commitment to child and youth safety, including demonstrated knowledge of the National Principles for Child Safe Organisations.
* Well‐developed interpersonal and communication skills, with the ability to engage effectively with young people, families, and stakeholders.
* Strong administrative and computer skills, including the ability to maintain accurate electronic case notes and client records.
* Willingness to complete (or current completion of) Therapeutic Crisis Intervention (TCI) training, funded by Mission Australia.
* First Aid & CPR Certificate.
* Full driver licence with no restrictions.
Other Requirements
* Undergo a national police history check, qualifications, referee checks, and clearance to work with children or vulnerable people.
Benefits
* Rewarding work – every day you know you're making a real difference.
* Free external, confidential counselling and access.
* Volunteering opportunities.
* For the part‐time role only – Not‐for‐profit salary packaging, reducing your tax; extra leave available including an additional public holiday, an additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
Culture & Inclusiveness
Mission Australia prioritises safety and wellbeing of everyone, both within the team and the individuals served. We actively support and encourage people of all backgrounds – gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation – to apply. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.
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