Bendon Lingerie Concession has been present in MYER stores for almost two years, and we're excited to continue our journey of growth and success. We've learned a lot along the way, and developing our in-store leadership model will help us grow our teams, enhance customer service, and improve results.
We are hiring Concession Managers for our MYER store locations across Australia, including the Myer Carindale Store.
At Bendon Lingerie, we are dedicated to transforming lives and empowering women. We aim to impact women's confidence and well-being through personalized service and expert fitting guidance. We seek passionate women eager to be part of something meaningful, helping others embrace their bodies and feel empowered.
This role is for 38 hours per week, working Tuesday to Saturday:
Tuesday: 9:00am - 5:30pm
Wednesday: 9:00am - 5:30pm
Thursday: 9:00am - 4:00pm
Friday: 9:00am - 5:30pm
Saturday: 9:00am - 5:00pm
As a Concession Manager, you will:
Lead, develop, and empower a dedicated team. Champion exceptional customer service in-store. Become BRA-FIT certified to provide the best experience for our customers. Represent Bendon's values of making women feel confident and comfortable for life. Focus on operational excellence, including loss prevention, stock processing, and exceeding KPIs. Partner with the Regional Manager on store, regional, and company initiatives. Implement Visual Merchandising in line with Bendon standards and guidelines. Encourage team training and growth through Bendon programs. Analyze sales data, reporting, and rosters via Power BI and Ready Tech/Zambion to improve performance. Promote Bendon's SEAMS approach, ensuring customers feel comfortable and confident during fittings. To be successful, you will need:
Ability to build rapport quickly and establish effective relationships. Retail experience with a proven sales record. Attention to detail, a can-do attitude, and quick learning ability. Previous store management experience; concession experience is a plus but not essential. Availability during our 2024 blackout periods: Nov 25 - Dec 4, 2024, and Dec 16, 2024 - Jan 5, 2025 (no leave approved during these times). Working for Bendon means:
Being part of a culture that empowers women for life. Starting with a comprehensive 12-week induction program. Recognition and rewards through team, customer, and KPI-based incentives. Career development opportunities and a growth plan. Support for achieving your goals through our talent and succession programs. Birthday leave. Fabulous discounts at MYER stores and online. Join us in celebrating and uplifting women of all body types, fostering a culture of empowerment. We seek enthusiastic individuals who understand personalized service and are eager to share their expertise.
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