Key Sales Role: Parts and Service Specialist
We are seeking a skilled and motivated professional to join our team as a parts and service specialist. As a key member of our team, you will be responsible for providing excellent customer service and support in the sales and delivery of Brandt parts and services.
Job Description:
The successful candidate will be responsible for conducting outbound calls to customers to offer information on Brandt parts and maintenance services. You will also be expected to meet and exceed sales targets and key performance indicators related to parts and service sales.
Additionally, you will assist customers in identifying their parts and service needs accurately, provide detailed information on Brandt parts and pricing options, and collaborate with the service team to schedule appointments and allocate resources efficiently.
You will also be responsible for maintaining accurate records of customer interactions, orders, and service history in our CRM system, following up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships.
About You:
* Extensive knowledge of heavy equipment parts, operations, and agriculture industry.
* Previous sales experience in a similar role preferred.
* Experience in building rapport and maintaining positive relationships with customers.
* Results-driven with a focus on achieving sales targets.
* Ability to work independently and as part of a team.
* Strong organizational and time management skills.
* Capability to travel within the territory and work flexible hours.
About Us:
Our organization is a world-leading equipment dealer powered by iconic brands and unrivalled support. We have dealerships across Canada, New Zealand, and Australia, and we are a global team with one shared purpose.